Wiz, now part of Google Cloud, protects everything you build and run. Our platform connects code, cloud, and runtime into a single security graph that provides the end-to-end context to automate risk reduction and threat response, enabling security teams to operate at AI speed.

Equity / Stock Options

Bonus

Come join the organization that is redefining security for the AI era. As one of the

 we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven

 and a culture that values world-class talent. Not to mention, we're now

, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

The vision of the Customer Experience team is to engage with strategic customers to deliver business value and help drive revenue growth. Customer Experience Managers (CEM) connect Wiz value to top customer initiatives, increase adoption, and outpace the competition. Your role will be to collaboratively steer the world's largest and most intricate high-tech, cloud-based enterprise software customers through their multi-year journey to the cloud with a primary focus on ensuring robust cloud security practices and extending the value of Wiz. This position requires a thought leader who can act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security. 

Candidates must be located in Pacific or Mountain Time Zones.

Take ownership of diverse projects and initiatives with a primary focus on cloud security, collaborating with core account groups (Sales, Support, Success), product/engineering teams, and customer teams. 

Interface and influence key stakeholders, ensuring effective communication and collaboration throughout the project lifecycle, particularly emphasizing security best practices. 

Customer Engagement and Advocacy for Cloud Security: 

Establish a deep understanding of the customer’s business vision, culture, and processes with a keen focus on cloud security requirements. 

Build and grow strong relationships across the org from the day-to-day technicians to the CISO level. 

Evangelize Wiz value, influencing customers to adopt the right secure solutions at the right time. 

Ensure the guidance from Wiz (documents, support, TAM, product team, etc) is understood and executed by the customer, while advocating internally at Wiz on behalf of customers to ensure their security needs are met. 

Leverage your communication skills and extensive PM experience with large-scale transformations to guide customers post onboarding through their stages of Wiz adoption with a strong emphasis on implementing and maintaining robust cloud security practices. 

Innovatively solve customer security challenges through the introduction of new ideas, tools, and mechanisms while overcoming any political blockers internal to the customer. 

Strategic Opportunity Identification and Value Enumeration: 

Collaborate with the Customer Account team to identify and pursue strategic cloud opportunities, specifically those related to cloud security enhancements by deepening product use or expanding to new business units.  

Provide support through TCO analysis and business case assessments, ensuring alignment with customer security objectives. 

Understand tool ecosystem and provide options for tool consolidation and deepen Wiz value. 

Day-to-Day Operations - Ensuring Cloud Security Best Practices:

Accelerate the customer’s cloud security adoption journey with a specific focus on defining key milestones, removing blockers, and implementing processes to ensure secure workload migrations. 

Drive customer enablement by defining a comprehensive training strategy to upskill technical and non-technical roles across the customer's organization with a strong emphasis on cloud security awareness. 

Implement effective governance structures to govern the partnership with the customer, placing a high priority on the security aspects of the partnership and the customer’s adoption of Wiz.

6+ years of experience as a CSM, AE, or other customer facing strategic role.

Proven track record of working with Fortune 100 customers with cloud-based technology. 

Experience managing strategic customers, with an entrepreneurial mindset to problem solve and provide effective solutions for complex engagements.

Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. 

Deep understanding of Security SaaS offerings and pricing models and ability to learn Wiz's offerings and pricing with agility. 

Compensation for this full-time position includes base salary + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about 

The US base salary range for this full-time position is listed below.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with 

Work Authorization Required

Senior Level

Timezone Match Required

No Sponsorship Available

Wiz is seeking a Senior Customer Experience Manager to lead strategic cloud security initiatives for Fortune 100 customers. The role focuses on driving adoption, managing large-scale transformations, and acting as a trusted advisor to ensure robust cloud security practices. Key responsibilities include project ownership, stakeholder engagement, and value enumeration within a SaaS environment.

Technical Solutions Management 

Remote - USA

USA - Remote

Senior Customer Experience Manager (West)

Full Time

As a Solutions Support Engineer Manager, you will be a part of a global team responsible for providing an outstanding technical support experience. In this role, you will manage a technical team of highly skilled engineers and help enable them solve technical problems for customers with a mix of debugging, networking, system administration, and updating documentation.You are expected to be an AI-first leader, not only familiar with AI but actively using and building with it to scale our support offering. You will lead by example, using tools like Claude Code to build out advanced support models and internal tools. 

Manage, develop, coach and mentor a team of Technical Support Engineers, who are responsible for technical customer support experience within the Wiz product 

Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports 

Ensure successful training and onboarding of new hires 

Guide the team through technical-training and additional learning and development needs 

Drive projects or initiatives to improve team productivity, process or procedure 

Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary 

Identify cases that require escalation (either technically or strategically) 

Create, maintain, and coordinate incident management requests to product or engineering  

Design and implement solutions that scale the support offering through automations 

Coordinate with Customer Success Managers to address any technical issues impacting a customer's success 

Create technical articles or knowledge base (e.g., edit or create news/ knowledge-based articles) that is internal or customer-facing for a better customer support experience 

Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business 

 1+ years managing external technical support teams in a SAAS enviornment while serving as the hands-on, ultimate escalation anchor.

 Track record of writing scripts or building tools using AI APIs to automate operational workflows.

 5+ years of hands-on experience deploying and maintaining AWS, Azure, or GCP infrastructure.

 Direct experience configuring and troubleshooting Kubernetes clusters and virtualized environments.

 Practical experience managing hybrid-cloud identity, security protocols, and monitoring/logging pipelines.

Candidates must meet EAR part 772 and ITAR 120.15 definition of a U.S. person (Any individual who is granted U.S. citizenship; or any individual who is granted U.S. permanent residence (green card holder); or any individual who is granted status as a “protected person”) and that they reside in the contiguous United States.

People Management

Experience

Wiz is hiring a Manager of Solutions Support Engineering to lead a technical team in providing high-quality customer support. The role focuses on managing engineers, implementing AI-driven support models using tools like Claude Code, and leveraging expertise in AWS, Azure, GCP, and Kubernetes to resolve complex cloud infrastructure issues.

Support

Manager, Solutions Support Engineering - East

As a Solutions Support Engineer, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, creating solutions for customers while scaling our support offering using coding and scripting. 

Responsible for technical customer support experience within the Wiz product  

Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams 

Create, maintain, and coordinate incident management requests to product or engineering 

Design and implement solutions that scale the support offering through automation 

Participate in on-call rotation for after-hours, holiday, and weekend support coverage

5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role 

2+ years experience with Cloud technologies (Azure, AWS, GCP) 

1+ years of hands-on experience designing, deploying, and managing production-grade Kubernetes clusters and custom applications.

Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON

Proficiency with command-line tools and Linux operating system environments

Knowledge of basic web technologies (e.g., HTTP, HTML, DNS) 

Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing) 

On-call rotation

Export Controls

Wiz is seeking a Solutions Support Engineer to provide high-level technical support for its cloud security platform. The role involves troubleshooting complex technical issues, managing Kubernetes clusters, and automating support solutions using cloud technologies and scripting. Candidates will collaborate across teams to resolve customer incidents and participate in an on-call rotation.

Solutions Support Engineer - West

The Partner Marketing Manager helps drive joint business growth across the US and Canada. Reporting to the Director, Partner Marketing, this role focuses on building and executing marketing programs and demand generation campaigns to, with, and through Channel partners — building marketing plans, co-branded assets, activating go-to-market plans, and executing programs and campaigns that deliver measurable results. The ideal candidate thrives on collaboration, turns strategy into action, and creates programs that help partners and customers succeed together.

In this role, you will work alongside Partner Sales, Field Marketing, Global Partner Marketing and the broader marketing team.

Build marketing plans and execute integrated partner marketing programs and campaigns across Reseller and Service partners that generate pipeline, drive awareness, enable and strengthen relationships with partners.

Collaborate with global and regional partner teams to activate go-to-market plans through impactful events, content, and co-marketing initiatives.

Track and analyze performance across partner programs, providing insights to optimize future campaigns and ensure alignment with business objectives.

Work closely with Sales, Partner, Enablement, Field Marketing and Global Marketing teams to ensure alignment across launches and campaigns.

Partner with Marketing Operations and Analytics to measure results and drive continuous improvement.

Manage day-to-day coordination and communication with internal stakeholders and partners to keep programs running smoothly and on schedule.

Bachelor’s degree in Marketing, Business, or related field.

5–8 years of experience in partner marketing, channel marketing, or field marketing, preferably in the technology or software industry. Bonus points for cloud or cybersecurity background and Public Sector Partner experience.

Previous Partner Marketing experience in B2B SaaS/enterprise technology companies across the region.

Strong project management and organizational skills, with attention to detail.

Excellent written and verbal communication skills, with the ability to develop clear, partner-ready materials.

Collaborative mindset with the ability to work across teams and time zones.

Proficiency in marketing tools and automation platforms (e.g., Salesforce, Looker, G Suite).

Analytical thinker who can use data to measure and improve marketing performance.

Self-motivated and adept at working independently, with the ability to communicate effectively with remote management.

Education

Wiz is seeking a Partner Marketing Manager to drive joint business growth across the US and Canada. The role focuses on building and executing demand generation campaigns and marketing programs with channel partners, utilizing tools like Salesforce and Looker to measure results and optimize GTM plans.

Field Marketing

Partner Marketing Manager

Wiz moves at a breakneck pace. We are looking for a 

passionate, creative, and highly product proficient enabler 

 efforts for our commercial field teams. You are the bridge between Product/PMM and our non-technical GTM roles (AEs, BDRs, Renewals, etc). Your mission is to ensure that every new release is translated from a technical feature into a compelling business story that fits our overall platform messaging.

 role that requires a blend of Program Management (the "When") and value framework messaging (the "How"). You aren't just announcing updates; you are defining the business impact, creating the sales-ready content, and ensuring our sellers know exactly how to articulate the value of our products and platform in a way that drives value for the customer. You will be supported by our amazing LXD team in terms of design, but you will need to be able to write content.

 Design and run the global GTM readiness framework for new product introductions. You define the enablement structure aligned with the tiers of a launch and coordinate the cross-functional "Go-to-Market" engine.

 Partner with PM & PMM to understand new releases and translate them into "Seller-Speak." You focus on business outcomes, buyer personas, and competitive differentiation rather than deep-dive technical specs.

 Ensure that every new product launch reinforces our broader platform story. You prevent feature-siloing by weaving new capabilities into our core 

 You are responsible for the hands-on creation of GTM assets. This includes building "What’s in it for the Customer" guides, sales playbooks, discovery talk tracks, objection handling scripts, and recorded "Commercial Deep Dives."

 Partner with Sales Ops to track which releases are actually landing in the field. You identify gaps in seller knowledge and build targeted interventions to improve product attachment rates.

 4+ years in GTM Enablement, Product Marketing, and/or Sales in the Cybersecurity or Cloud space. You must have enough industry context to understand our platform without needing a technical tutor.

. You know how to help an AE find the "Business Pain" that a new technical feature solves.

 You are a "hands-on-keys" creator. You have a portfolio of high-quality sales playbooks, decks, and digital content that you have built yourself.

 You can lead a meeting with senior PMM and Product leaders, manage a complex launch calendar, and hold stakeholders accountable to deadlines.

 You have a deep understanding of how to align product launches with a 

Wiz is hiring a GTM Readiness Manager for Product & Platform to lead New Product Introduction (NPI) efforts. The role focuses on translating technical product releases into business-value messaging and sales-ready content for commercial field teams in the cybersecurity and cloud sectors.

GTM Excellence

GTM Readiness Manager, Product & Platform

architect the acquisition of critical skills

 for the entire Wiz GTM organization. You are the "Lead Learning Architect," responsible for designing the foundational curriculum that defines how we go to market. This role focuses on the 

 are seamlessly integrated into the journey of every new GTM hire.

You will serve as the primary engine for foundational GTM content, creating the "Golden Source" materials that set the standard for the company. You will partner closely with our 

, who leads the operational execution, logistics, and program management, allowing you to focus on high-level curriculum design and elite facilitation. 

 Design and own the learning paths for all GTM roles. You ensure that while the "Golden Source" of content is consistent, the application is role-specific and practical.

 Build and refine playbooks for storytelling, discovery, and negotiation. You translate high-level GTM strategy into actionable "how-to" guides that help all roles communicate the Wiz value proposition. This role requires “hands on keyboard,” not just strategy concepts. 

 Drive the teaching and reinforcement of our 

. You ensure that everyone from the BDR to the Post-Sales team understands how to use the framework to de-risk deals and drive expansion.

 Lead high-intensity, workshop-style sessions during our global GTM bootcamps. You must have the credibility to provide real-time coaching and feedback to experienced professionals across various GTM disciplines.

 Act as the primary architect for onboarding content, ensuring it serves as a high-quality baseline that can be adapted for continuous enablement and advanced field training.

 Work closely with Sales Leadership, Product Marketing, and Customer Success to ensure our 

 evolves alongside our product and market position.

 8+ years of experience in GTM Leadership, Sales Enablement, or at a top-tier Sales Consultancy (e.g., Force Management).

 You understand the nuances of the entire GTM motion. You can speak the language of a technical role just as fluently as an Enterprise AE or a CSM.

 Proven ability to build "no-fluff" assets and structured learning journeys that are practical and outcome-oriented.

 You are a master of the room. You can drive engagement across diverse GTM audiences and make complex concepts simple and repeatable.

 and value-selling frameworks is essential.

Wiz is seeking a Strategy Lead for GTM Onboarding and Readiness to architect the learning paths and foundational curriculum for the GTM organization. The role focuses on designing sales playbooks, facilitating global bootcamps, and integrating value frameworks to accelerate new hire readiness.

Strategy Lead, GTM Onboarding and Readiness

 to help build and scale our emerging Systems Integrator (SI) go-to-market business. This quota-carrying role focuses on driving revenue with the world’s largest system integrators through sell-to, sell-with, sell-through, and build-with models.

We’re looking for someone who thrives in a fast-paced, data-driven, and collaborative environment—someone who can build repeatable processes and make an immediate impact on growth.

Own and exceed a direct sales quota; drive new logo acquisition with global SI partners.

Develop and execute a KPI-driven, repeatable GTM process to scale SI sourced and influenced revenue.

Align and coordinate internal sales, alliances, and services teams to deliver a unified SI go-to-market approach.

Build and nurture champions at both business and technical levels within SI organizations.

Manage a global pipeline with clear accountability, visibility, and performance metrics.

Proven success selling to or with global system integrators (GSIs, MSSPs).

Consistent quota overachievement and strong command of pipeline metrics and KPIs.

Experience building scalable, data-driven sales processes and partner programs.

Exceptional leadership, collaboration, and communication skills.

Experience in SaaS or early-growth technology environments preferred.

BA/BS degree preferred; ability to travel globally as required.

Travel Required

Wiz is seeking a Senior Strategic Partner Manager to scale its emerging Systems Integrator (SI) go-to-market business. This quota-carrying role focuses on driving revenue through sell-to, sell-with, and sell-through models with global SI partners. The ideal candidate will develop KPI-driven GTM processes and manage a global pipeline to acquire new logos.

Channels

Senior Strategic Partner Manager - Emerging GSIs

Equity

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.

Technical expertise and strong customer-facing skills will be essential in addressing the needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.





Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise 

Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets

Continuously monitor news related to emerging cloud security threats and further develop your domain expertise

Continuously stay abreast and enabled on new Wiz features and functionality 

Be a Wiz Product and Cloud Security Expert – 

 Serve as a trusted technical advisor throughout your customers’ Wiz journey

Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives

Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk  

Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value  

Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders

Help unblock adoption as necessary by working with both internal and external parties to resolve people, process, and technology issues

Drive and track your customers’ achievement of business goals and realization of value through Wiz 

Report progress and results to key Wiz and customer stakeholders in executive-friendly communications and QBRs/executive briefings 

Drive Adoption, Business Value Realization, and Customer Satisfaction

 – Ensure your book of customers are delighted and seeing value from their Wiz purchase 

Capture feature requests/adoption blockers and liaise with Product and Engineering teams to determine priority and alternative solutions

– Understand, document, and represent your customers’ needs to internal Wiz stakeholders

Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexityIdentify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams. 

Drive towards utilization/adoption targets for your book of business 

Identify, document, and action on risks (e.g, satisfaction, churn, renewal, tenant health) in customer engagements 

Develop and cultivate close relationships with key customer contacts, from C-level to practitioner, to understand sentiment and drive forward key Wiz objectives  

Help build and scale a world-class TAM organization at a hyper-growth company – assist in driving improvements in Wiz’s TAM motion and have an impact across GTM teams Develop documentation, mentor associate TAMs, and develop areas of technical subject-matter expertise 

Partner cross-functionally with internal teams to improve processes 

 in technical customer-facing roles, ideally supporting a cloud / cloud-security product 

B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion 

Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)

Familiarity with cloud-security best practices, common threat models, and CNAPP use cases. Ideally, you have a security certification or experience helping organizations address cloud-security challenges

Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations 

Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc. 

Familiarity with Linux and Windows operating systems concepts and runtime sensing 

Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution across nebulous structures, both internal and external

Ability and willingness to continuously learn emerging cloud/security technologies 

Proven track record of successfully managing a book of business with 5-10+ customers 

Wiz, Inc. is seeking a Technical Account Manager to drive customer adoption and success of its cloud security platform. The role involves providing strategic and technical guidance, managing a book of business, and acting as a bridge between customers and internal product and engineering teams. Key technologies include cloud security, AWS, and containerization.

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