Our mission is to create a more equal world by making it possible for companies everywhere to hire people anywhere. We believe it should be easy for any company to hire any person, no matter where they are located in the world.

Oyster

Equity / Stock Options

Paid Time Off

Paid Parental Leave

Mental Health Support

WFH Equipment Stipend

Wellness Allowance

✨ One platform, a whole world of opportunity

The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere.

We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has:

🌏 Built a distributed team of 400+ across 60+ countries

 as #9 in FlexJobs Top 30 Companies for remote jobs

🌈 Formed a diverse leadership team and a workforce that’s 60% female

🏆 Earned top employee engagement scores

🦄 Raised $286 million; valued at $1.2 billion

Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply!

While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.

To create the best experience for our new hire, this role requires you to be based within +2 / -6 UTC.

Deal Strategy is the commercial engine of Oyster's sales motion. We prioritise and progress the deals that grow revenue while protecting our margins and managing legal and financial risk.

Our goal is to scale the function: moving routine support to automated, guardrail-driven, self-serve processes and reserving high-touch attention for our largest, most complex deals. As our Senior Deal Strategist, you'll run the day-to-day engine - reviewing pricing and discount requests against tiered guardrails with FP&A, triaging T&C and commercial-agreement redlines with Legal, and handling deposit-waiver, payment-term, payment-method and credit-check exceptions with Treasury. You'll be the single intake point that keeps deals moving fast and consistently.

As Oyster moves to a global support model, coverage should follow the deals.

Triage and process T&C and commercial-agreement redlines with Legal support including inserting pre-agreed custom clauses into order forms.

Handle deposit-waiver, payment-term, payment-method other Treasury exceptions with Treasury, weighing ROI and credit risk.

Own the Deal Strategy intake board: review, approve, reject, or route requests against guardrails or triage where net new

Review order forms for pricing, currency and billing accuracy before close.

Prioritise deals by $ impact (MRR), close date and risk exposure (credit, legal, compliance).

Maintain the clause library and pre-approved pricing/terms playbooks so reps can self-serve standard cases.

Run XFN taskforces for our largest deals and keep XFN blockers moving.

Track and report Deal Approval metrics (time-to-decision, % self-serve vs high-touch, rework/reroute rate); use the data to propose guardrail tweaks.

Design and evolve guardrail frameworks and exception-handling processes; drive adoption cross-functionally

Design enablement programs for large deals and competitive positioning topics

Can independently own day-to-day deal exceptions in a B2B environment — e.g. 2+ years Deal Desk, RevOps, commercial finance, sales ops, or commercial-contracts work.

Strong grounding in the legal and finance mechanics of deals — confident evaluating T&C/commercial-agreement redlines, deposit waivers, payment-term/method exceptions, and credit risk, and partnering closely with Legal, Treasury and FP&A.

Hands-on ownership of pricing/discount approvals or commercial exception handling.

Sound commercial judgment — weighs growth, margin, credit, legal and competitive risk and makes a defensible call.

Excellent async, documentation-first communication across global, XFN stakeholders.

[BONUS] Using data/AI to surface deal insights and automate approval flows

[BONUS] EOR / global-employment knowledge is a plus but fully trainable here — we're prioritising legal/finance deal expertise.

[BONUS] Background in management consulting, investment banking, or corporate finance

A reliable home internet connection and fluency in both written and spoken English

Our values guide the work we do, the decisions we make, and the culture that makes us special. We make it happen. We drive change. We build and give trust, and we are a united team. 

Our mission is to create a more equal world, one global hire at a time. Everything we do ladders up to our mission, and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work. 

We embrace asynchronous communication and collaborative work and share our practices in the 

 to help other global teams learn from our experiences.

With diverse locations, cultures, and needs, we created 

 a program supporting your whole human experience at Oyster:

 Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.

 Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.

 Each month, receive a wellbeing allowance in your ThanksBen wallet. Spend it on a wide range of options; see the 

 All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.

 Receive a stipend for your laptop and home office equipment to get you set up quickly.

✨ The best jobs should be available to everyone 

We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email 

 with the subject line: Interview Accommodations.

Our available positions are on our careers page. Our team will only contact you from an @

we will never ask for money as part of an interview process or job offer.

 If you receive a suspicious email about Oyster jobs or are directed to a site other than 

Senior Level

Timezone Match Required

English

Oyster is seeking a Senior Deal Strategy & Operations Specialist to manage the commercial engine of their sales motion. This fully remote role involves reviewing pricing, managing deal exceptions, and triaging commercial agreement redlines. The ideal candidate has 2+ years of experience in Deal Desk, RevOps, or sales operations within a B2B environment.

€40K – €59K • Offers Equity • Multiple Ranges

Spain

Brazil

Chile

Colombia

Costa Rica

Croatia

Hungary

PLN 190K – PLN 250K • Offers Equity

Poland

Senior Deal Strategy & Operations Specialist 

Full Time

To create the best experience for our new hire, this role requires you to be based within -3 / -8 UTC.

We are looking for an experienced and driven 

 to lead a team of 7 Business Development Representatives (BDRs) across the Americas. If you are passionate about coaching, building scalable BD functions, and driving top-of-funnel growth in a fast-paced environment, this role is for you.

You’ll play a key part in shaping Oyster’s GTM engine—coaching and enabling early-career talent, aligning closely with Sales, Marketing, and RevOps, and helping us scale sustainably. As we continue to grow, you'll have the opportunity to step into a leadership role where your impact will be felt across the business.

Elevate your career in our Go to Market organization, where every achievement is celebrated and your growth knows no bounds. Take the lead with Oyster and help us redefine how the world work.

Lead, coach, and develop a team of Business Development Representatives across the Americas

Set clear goals and expectations while fostering an environment where your team can grow, thrive, and succeed

Provide regular, hands-on coaching to strengthen messaging, outreach strategies, and early-stage pipeline generation

Build and maintain performance frameworks, including activity tracking, pipeline hygiene, and CRM best practices

Partner with Enablement to onboard new team members and continuously improve training programs

Collaborate strongly with x-fn commercial teams such as  Sales, Marketing, and Revenue Operations to align on strategy and optimize processes

Analyze team metrics and performance data to identify trends, close gaps, and drive continuous improvement

Create a feedback-rich culture and support your team in progressing into future roles across the revenue org

Leads from the front with the team, being a proactive and driven leader who creates a culture of high performance and exceptional results

Establish a culture of high performance through continuous feedback, enablement and exceptional partnering with our enablement and people team Ownership of top of funnel outbound for NAMER, steering the team for success, and giving feedback and getting resourcing for maximum impact in this market

2+ years of experience managing high-performing BDR or Sales teams

Deep familiarity with NAMER sales market and buyer behavior, having operated and led in this market previously

Proven experience selling tech  products and managing salespeople in a fast paced technology environment

Proven track record of developing early-career talent into strong sales professionals

Experience leading remote or distributed teams with empathy and effectiveness

Comfortable working in a dynamic, high-growth environment with a focus on coaching and enablement

Proficient in Salesforce (or similar CRM) with a data-driven approach to decision-making

Ability to align day-to-day execution with broader revenue strategy and company goals

Strong communicator who builds trust across all levels of the organization

Exposure to sales methodologies like MEDDPICC, Sandler, or similar

Experience of adapting to new market conditions and steering the team for successful commercial outcomes

AI expertise for personal productivity and team productivity. Know what tools to use when and how to collaborate with RevOps for continuous drive towards innovation and high impact

Experience

Oyster is seeking a BDR Manager for the Americas to lead and coach a team of seven Business Development Representatives. The role focuses on driving top-of-funnel growth, optimizing GTM strategies, and managing pipeline hygiene using Salesforce and MEDDPICC. This is a fully remote position requiring candidates to be based within the -3 to -8 UTC time zones.

OTE: 153,000 - 190,000 Range $100K – $124K • Offers Equity

United States

BDR Manager (Americas)

To create the best experience for our new hire, this role requires you to be currently based within the EMEA region.

We are seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As a Customer Success Manager (CSM), you will play a pivotal role in managing relationships with our diverse customer base, ensuring their success and satisfaction with our platform and services. This position offers an exciting opportunity to work in a fast-paced environment, collaborate cross-functionally, and make a significant impact on the customer experience.

Our Customer Success POD is a dynamic and tightly-knit group committed to crafting a seamless customer journey. As a member of this team, you will be part of a collaborative environment where ideas flourish, and each team member's input is cherished. We foster a culture of continuous learning and growth, encouraging every team member to contribute their unique skills and perspectives to our shared goals. By joining our Customer Success POD, you'll become part of a supportive community that thrives on innovation, excellence, and a steadfast commitment to customer satisfaction.

Proactively manage and nurture relationships with a portfolio of customers, ensuring high engagement and satisfaction levels.

Responsible for addressing and managing customers' health cases assigned to them.

Respond to customer inquiries and requests within the Success scope, providing timely and effective solutions.

Conduct enablement sessions, product demos, and escalation calls with customers to drive adoption and address challenges.

Manage customer escalations and collaborate cross-functionally to resolve issues and ensure customer satisfaction.

Utilize data-driven insights to understand customer needs and preferences, advocating for their interests within the organization.

Identify opportunities for improvement and scalability in customer success processes, contributing ideas and solutions to enhance customer health.

Lead and participate in cross-functional projects aimed at improving customer engagement and satisfaction.

Act as the primary point of contact for internal teams, addressing and prioritizing requests from Sales, Support, and other departments.

Collaborate with the  Sales team to ensure customer retention, particularly in churn-risk situations.

Collaborate with Treasury on payment collection for late-paying customers

Work closely with Product, Sales, Support, and Marketing teams to ensure customers receive comprehensive support and maximize the value of our platform.

Stay abreast of product updates and industry trends, continuously enhancing your skills and knowledge to better serve our customers.

Minimum of 2 years of experience in a Customer Success, Account Manager or quota-carrying role, preferably in a SaaS or technology company.

Proven track record of managing multiple customer relationships and driving customer success initiatives.

Ability to effectively manage customer expectations and any conflicts should they arise.

Exceptional communication skills, both verbal and written.

Strong interpersonal skills with the ability to build rapport and trust with customers.

Analytical mindset with the ability to leverage data to drive insights and decision-making.

Cross-functional collaboration skills with experience working across departments to achieve common goals.

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Strong organizational skills and attention to detail.

Passion for customer advocacy and commitment to delivering exceptional service.

Willingness to continuously learn and upskill to keep pace with product advancements and industry trends.

Proficiency in Zendesk, Asana, Notion, and Slack is a bonus.

Attributes that are not required (but are a bonus)

Experience in the HR industry and employment practices spanning multiple countries

A reliable home internet connection (or be able to get one)

Proficiency in both written and spoken English language is required

Language Proficiency

SaaS

Oyster is seeking a Customer Success Manager based in the EMEA region to manage customer relationships and ensure platform satisfaction. The role involves driving product adoption, managing escalations, and collaborating cross-functionally to improve customer health. Key tools include Zendesk, Asana, Notion, and Slack.

Timezone Matching

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