We're building AI that every local business owner will use to succeed, starting with restaurants.

Owner.com

Health Insurance

Equity / Stock Options

Unlimited PTO

Owner is the AI-native system local business owners use to succeed, starting with restaurants.

We’re building the system that replaces the many tools owners use to run their business.

It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.

Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.

Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.

Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an 

More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.

We’ll be scaling even faster in 2026 to keep pace with our customer growth.

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

We've built a powerful growth engine in the restaurant technology industry. Now we're looking for someone to build the influencer and creator engine that helps tell that story at scale and supplements growth in other marketing channels.


You'll own the strategy, operations, and growth of our creator ecosystem. You'll identify and recruit creators, build long-term partnerships, develop scalable programs, and turn creator content into a major acquisition channel for Owner.


This role is 100% remote and can be based anywhere in the United States or Canada


Build and operate our partnerships across celebrities, influencers, and creators from deal flow and negotiation to creative and results, optimizing for cost-per-new-user

Identify high-leverage creators and customers across YouTube, Instagram, TikTok, podcasts, and emerging channels

Design incentive structures that align creator success with business outcomes

Create a workflow around building long-term relationships with creators and getting them to grow with Owner to drive strong efficiency for the program through negotiating lower than market rates for creators

Establish the right infrastructure and processes to measure and optimize performance for our creator channel

Remain up-to-date on social media trends, technologies, and platforms to continue to optimize the channel

Own the full influencer, creator, and community flywheel from strategy to execution and scale it into a measurable, top-of-funnel growth engine

Own creator-sourced pipeline, customers, and revenue targets

Improve efficiency across other channels through creator partnerships and analyze creator performance to optimize spend allocation

Partner closely with Growth, Brand, Sales, and Media teams to maximize impact

Help creators tell compelling stories about restaurant ownership, entrepreneurship, and growth

Ensure creator content reflects Owner's brand and mission

Surface customer success stories that resonate with creators and audiences alike

Architect a strong network of creators who convert brand recognition into measurable word-of-mouth growth

Partner closely with Brand, Product Marketing, PR, and Sales to ensure product launches, expansions, and cultural moments are systematically amplified through creator/community channels

8+ years of experience in influencer marketing, creator partnerships, affiliate marketing, partnerships, or growth

Proven experience scaling creator programs from dozens to hundreds of partners

Strong analytical skills and a track record of driving measurable business outcomes

Experience working with / managing agencies and internal partners

Comfortable operating in a fast-moving, high-ownership environment

Experience managing budgets and optimizing ROI

Strong systems thinker who can build processes that scale

Familiarity with creator attribution and partnership measurement systems

Innovation using AI tools to automate workflows and building a culture of drive AI fluency within the team

Build a repeatable creator acquisition engine

Sign and activate high-impact creator partners

Establish creator partnerships as a meaningful customer acquisition channel

Create systems that allow the program to scale efficiently

Become the internal expert on creator-led growth

The estimated base salary range for this role is $175K - $190K plus a generous pre-IPO equity package

Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!

Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.

We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Senior Level

Experience

Owner is seeking a Head of Creator Partnerships & Influencer Growth to lead the strategy and execution of their creator ecosystem. This 100% remote role focuses on identifying high-impact creators, managing end-to-end partnerships, and driving measurable customer acquisition through influencer and affiliate channels. The position requires 8+ years of experience and a strong analytical background to optimize ROI and growth.

Head of Creator Partnerships & Influencer Growth

Full Time

Healthcare

Remote Work

Lighthouse is Owner’s multi-location and scale initiative — the next chapter for customers who’ve experienced hyper-growth on the core platform and now need more advanced capabilities to keep scaling with us (not outgrowing us). Crucially, we do this on the one platform (not a separate “enterprise product”), so the most sophisticated features we build for multi-location brands trickle down to strengthen every single-location restaurant too — leveling the playing field by giving Davids “Goliath powers.”

We’re hiring a product leader to run Lighthouse end-to-end — a PM who wants to run and build a business line (product + operating model), and who is excited to be forward-deployed with our biggest customers. You’ll spend meaningful time in the field building relationships with sophisticated restaurant groups, and you’ll turn that signal into a scalable product + operating model. Our ambition is to start and scale a business line that can become $100M+ ARR.

This role is 100% remote and can be based anywhere in the United States or Canada.

Define and run the Lighthouse strategy and operating model: ICP, value prop, entitlements, and success metrics.

Build a differentiated Lighthouse customer experience across pre-sale, launch, and ongoing value delivery.

Partner tightly with Sales, Launch, Customer Success, Support, RevOps, and Engineering to keep deals moving and customers successful.

Drive the Lighthouse roadmap and ship multi-location capabilities into the one platform (not a fork).

Spend meaningful time with customers in the field and translate signal into shipped outcomes

Partner closely with leaders across Sales, Launch, CS/Support, RevOps, Marketing, and Engineering.

5+ years of Product Management experience.

 — thrives in ambiguity, prototypes quickly, and learns by building.

 — comfortable reading code, reasoning about systems, and partnering deeply with engineers.

 — uses AI, SQL, Figma, no-code, or lightweight code to validate ideas and accelerate execution.

 — proven track record of shipping high-impact products.

 — excels at discovery, relationship building, and translating customer needs into product direction.

 — understands unit economics, GTM strategy, and growth levers.

 — aligns teams and drives decisions across engineering, design, and go-to-market.

 — end-to-end ownership with an entrepreneurial approach; former founders are a strong plus.

The estimated starting base salary range for this role is $190-230K, plus a generous pre-IPO equity package

SaaS

Owner is seeking a Senior Product Manager for its Lighthouse initiative to build and scale multi-location capabilities for restaurant groups. The role involves defining product strategy, managing the roadmap, and collaborating across sales and engineering teams. Key requirements include a builder mindset and proficiency in GTM strategy and product discovery.

Principal Product Manager - Lighthouse

Senior Product Manager, Lighthouse

Running a restaurant is a constant stream of decisions, exceptions, and tradeoffs. Operators do not need more dashboards. They need an always-on co-owner that surfaces what matters, recommends the next best move, and increasingly does the work for them.

RestX is Owner’s operator command center. We are hiring a Principal Product Manager to build the AI-native operator experience for restaurants on top of our agent platform. This is a hands-on builder PM role for someone who can go deep on operational workflows and also go deep on the technical reality of orders, menus, and integrations.

This role is 100% remote and can be based anywhere in the United States or Canada.

Make outcomes the product for operators. Synthesize what outcomes have been driven, recommend the next best action with a clear why and how, and provide a one-tap path to get it done.

Spend meaningful time with restaurant owners and frontline teams to build deep operator intuition and translate it into shipped product.

Productize playbooks into personalized actions based on each restaurant’s data, configuration, and operating context.

Ship high-impact closed-loop playbooks that turn signals into clear recommendations and one-tap actions. Examples include profit-aware demand capture, self-optimizing menus, dynamic specials that fill slow dayparts, reputation automation, and win-back plays for high-value guests.

Own the foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale.

8+ years product management experience (or equivalent building experience), with a track record of shipping.

Strong operator empathy and customer obsession. You build conviction by spending time with customers.

AI product instincts grounded in real operations. You think in loops and care about quality and iteration.

Technical depth and strong engineering partnership. You can reason about systems, data flows, and reliability.

Strong judgment and prioritization. You can balance speed, correctness, and long-term maintainability.

The estimated starting base salary range for this role is $280- $300K, plus a generous pre-IPO equity package

Staff / Principal Level

AI Proficiency

Owner is seeking a Principal Product Manager to build an AI-native operator experience for restaurants. The role focuses on creating agentic workflows and productizing playbooks to drive demand and profit growth for local business owners using AI-native systems.

Principal Product Manager - AI Restaurant Experience

We’re looking for a senior engineer who gets excited about operating at real scale — not just shipping a single mobile app, but owning the platform and distribution system behind thousands of them.

Our Guest App powers thousands of branded restaurant apps across iOS and Android, and we ship tens of thousands of releases every month through Apple and Google’s ecosystems.

These apps are a key channel for restaurant owners — a direct way to build customer relationships and avoid expensive third-party delivery fees. We’re building an app experience that can compete with the best third-party apps, but it has to scale across tens of thousands of restaurants (and growing). Behind every release is a complex web of build pipelines, certificates, store workflows, compliance requirements, and operational safeguards — and we’re investing in making this system world-class.

We’re turning our Guest App into a true mobile platform: one that engineers across the company can confidently build on, and one that reliably ships changes to production at massive scale. This role is at the center of that transformation — improving developer experience, strengthening release automation, and increasing distribution reliability across thousands of live apps.

If you’ve ever wanted to own mobile distribution at scale — and build the tooling, guardrails, and automation that make it work — this is that opportunity.

This role is 100% remote and can be based anywhere in the United States or Canada. For San Francisco-based candidates: we have a new HQ in the Presidio for optional in-person collaboration opportunities!

 Buildkite-driven mobile CI/CD and release automation at scale (iOS on MacStadium, Android on AWS), including store submission workflows and OTA updates.

Improve our mobile developer experience — from local setup to CI/CD — so engineers across the company can confidently contribute to the Guest App

Build guardrails, tooling, and automation that make shipping changes to thousands of apps safe and reliable

Increase release reliability and app freshness across Apple App Store and Google Play

Strengthen observability, monitoring, and operational workflows to quickly diagnose and resolve issues

Leverage AI tools to build automations at scale across our release and distribution workflows

Partner closely with our internal launch team — power their workflows, hear feedback quickly, and iterate

Contribute directly to the Guest App codebase when platform and product work intersect

Take ownership of cross-cutting technical initiatives from design through production

Provide thoughtful code reviews and technical leadership to raise the bar across the team

Help us build a great team — interview candidates, refer great engineers, and shape engineering culture

4+ years of experience building and shipping production applications, including experience owning releases end-to-end

Experience building and maintaining mobile applications (React Native experience is a strong plus)

Experience owning mobile app distribution — including shipping releases through the Apple App Store and/or Google Play, managing build pipelines, release workflows, versioning, and store compliance

Experience improving CI/CD pipelines and automating build and release processes

Track record of increasing release reliability and operational visibility (monitoring, alerting, debugging production issues)

Comfort navigating complex and sometimes opaque external systems (e.g., Apple/Google developer workflows, certificates, provisioning, store review processes, compliance requirements)

Experience at a product-focused startup, scale-up, or technology company

High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork

Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving ambiguous, cross-cutting problems

The estimated starting base salary range for this role is $190K-220K depending on level, location and experience, plus a generous pre-IPO equity package

Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks!

Domain Expertise

Owner is hiring a Senior Software Engineer for their Mobile Platform to oversee the distribution system for thousands of branded restaurant apps. The role involves improving developer experience and release automation using React Native, TypeScript, and Node.js across iOS and Android.

Senior Software Engineer, Mobile Platform - Guest App (Remote, Canada)

Owner is seeking a Senior Software Engineer for their Mobile Platform to scale the Guest App distribution system. The role involves improving CI/CD pipelines, enhancing developer experience, and managing releases for thousands of branded apps using React Native, TypeScript, and Node.js.

Senior Software Engineer, Mobile Platform - Guest App (Remote, United States)

Remote Stipend / Home Office Budget

As a Customer Support Representative, you are often the first human connection a restaurant owner or guest has with Owner. You set the tone in moments that matter. By listening deeply, communicating clearly, and taking ownership through resolution, you help customers feel confident that Owner has their back. You bring a hospitality-driven, empathetic tone to every interaction—especially when customers are stressed, frustrated, or unsure—so they feel respected, supported, and cared for.

This role is about more than answering questions. It’s about earning trust, solving the right problem (not just the fastest one), and doing the work with care. You’ll partner closely with customers to understand what’s really happening, take thoughtful action, and follow through so issues are resolved end-to-end.

We’re looking for someone who is fluent in both English (C1/C2) and Spanish and can deliver calm, empathetic, and precise support in both languages. You know how to meet people where they are, adapt your communication style, and bring clarity to stressful situations.

Owner moves fast and holds a high bar. This is a performance-driven environment where quality, accountability, and judgment matter deeply. You’ll manage a high volume of calls, and some texts and emails multi-tasking effectively, staying organized across multiple workstreams, and maintaining accuracy, professionalism, and a customer-first mindset throughout. You’ll be trusted with complex situations and expected to make decisions that balance immediate customer needs with durable, long-term solutions.

This role is a strong fit for experienced support professionals who enjoy staying close to customers, take pride in doing things the right way, and want to contribute to a team that is reliable, thoughtful, and collaborative.

This is a full-time role, with shifts that vary between 7:00 AM – 4:00 PM or 11:00 AM – 8:00 PM PST. Our Customer Support team provides 24/7, 365-day support to restaurant owners and their guests, so open weekend availability and flexibility to work both morning and evening shifts are required.

Consistently deliver a hospitality-driven, empathetic call and message tone that reflects Owner’s standards for care, professionalism, and respect, even in high-pressure or emotionally charged situations

Deliver timely, accurate, and empathetic support across a high volume of inbound phone calls, as well as some chats and emails from restaurant owners and their guests

Effectively manage multiple concurrent conversations and tasks, maintaining strong organization, prioritization, and follow-through across all workstreams

Take ownership of complex or high-priority issues, using structured problem-solving, sound judgment, and clear communication to drive resolution

Consistently meet or exceed a 90%+ customer satisfaction score while maintaining quality and accuracy

Document customer interactions clearly and thoroughly in Salesforce to ensure continuity, visibility, and accountability

Collaborate closely with teammates in Slack to provide consistent, high-quality support and a strong team experience

Share knowledge, feedback, and best practices that raise the bar for the entire support team

Identify patterns and recurring issues, and surface insights that help improve tools, processes, and documentation for customers and internal teams

3-5+ years of customer support or customer service experience, ideally in a B2B SaaS, technology, e-commerce, internet, or software-driven environment

Proven success in a high-volume, fast-paced support role with clear performance expectations

Fluency in Spanish and English (C1/C2), with strong written and verbal communication skills in both languages

Experience handling escalations and complex customer issues with professionalism, empathy, and sound judgment

Demonstrated ability to support teammates through mentoring, training, or serving as a subject-matter expert

Experience working in a CRM environment (Salesforce preferred), and familiarity with telephony systems such as Intercom, TalkDesk, or similar tools

Strong organizational skills with the ability to prioritize effectively, manage multiple active cases simultaneously, and maintain accuracy under pressure

Ability to stay calm, respectful, and solution-oriented in time-sensitive or high-pressure situations

A reliable home workspace with stable, high-speed internet and minimal background noise

Background in hospitality, restaurants, retail, or other high-volume, customer-facing service environments

Experience supporting restaurant owners, small business owners, or hospitality-focused businesses

Familiarity with support metrics such as CSAT, QA, FCR, and SLAs

Experience working on a remote or distributed team and collaborating across time zones

The estimated yearly compensation for this role is the local equivalent to $20,000 USD ($1666 USD/month)

Other benefits include comprehensive health coverage, remote work, WFH stipend, unlimited PTO - plus extra fun perks!

Language Proficiency

Shift Time

Schedule Flexibility

Owner is seeking a Customer Support Representative based in Costa Rica to provide empathetic, hospitality-driven support to restaurant owners and guests. The role involves managing high-volume inbound calls, chats, and emails using Salesforce and Slack to resolve complex issues. Candidates must be fluent in both English and Spanish and have experience in B2B SaaS or e-commerce environments.

Customer Support Representative (Costa Rica) - August 4th OR September 8th

Customer Support Representative (Costa Rica) - August 4th Start Date

Lifestyle Spending Account

We are excited to hire our first-ever Global Compensation leader to shape and scale our compensation and equity programs to increase our talent density at Owner.

Reporting into the VP of People, you’ll partner with Finance, Talent, and other senior leaders to create, implement, and administer compensation programs that attract, retain, and reward exceptional talent across our global team. Compensation includes both cash compensation and equity: your role is to ensure both remain competitive, scalable, and aligned with our business objectives.

This is a unique opportunity to build and mature compensation infrastructure at a high-growth company. You'll combine analytical rigor with business acumen to inform compensation approaches, allow the business to operate more efficiently and equitably with offers and merit cycles, and help leaders make informed talent investments. You'll also help team members understand and maximize the value of their total compensation.

If you're excited by the opportunity to build, influence, and create lasting impact in a fast-paced, innovative environment, we'd love to meet you.

Owner is a global, remote-first company: the majority of our teammates are distributed across North and South America. For this role, you can live anywhere in the United States or Canada.

Own and evolve Owner’s total compensation philosophy, frameworks, and programs to support business growth and talent objectives.

Design, administer, and continuously improve compensation programs, including salary structures, job architecture, career levels, incentive plans, and compensation policies, across multiple countries - US, Canada, Mexico, Colombia, and others.

Lead market benchmarking and compensation analysis to ensure competitive pay practices across global markets.

Partner with Finance and business leaders to develop compensation recommendations that balance market competitiveness, internal equity, and budget considerations.

Lead annual compensation planning processes, including merit cycles, promotions, market adjustments, and compensation budgeting.

Monitor regulatory developments and ensure compensation practices comply with applicable laws and regulations.

Design and implement a competitive equity strategy and policies across countries and roles

Maintain accurate records of grants, vesting schedules, exercises, and equity holdings while ensuring data integrity across systems.

Develop educational resources and communications that help team members understand the value of equity and ownership at the company.

Prep materials for and make recommendations to the Compensation Committee

Cross-functional leaders in Sales, CX, and Engineering, Product, and Design

You’ll be set up for success if you have:

 in compensation or total rewards supporting global organizations, preferably in a start-up environment.

Deep expertise in compensation program design and administration

, including salary structures, job architecture, leveling frameworks, market benchmarking, and annual compensation cycles.

Experience managing equity compensation programs

, including grant administration, reporting, and employee education.

, with the ability to translate data into actionable recommendations and influence decision-making.

Exceptional communication and stakeholder management skills

, with the ability to influence and collaborate effectively across all levels of the organization.

Proven experience building and scaling compensation programs

 in high-growth or fast-paced environments.

Thrived in dynamic, fast-paced startup environments

 with the agility and enthusiasm to adapt quickly, tackle diverse challenges, and contribute effectively to a high-energy team.

Experience with HR tech stack and equity administration platforms;

This role's estimated base salary range is $230k- $260k USD / $240k - $270k CAD, plus a generous pre-IPO equity package.

Other benefits include comprehensive health coverage, monthly lifestyle stipend, unlimited/flexible PTO - plus extra fun perks!

Owner is seeking a Head of Global Compensation to design and scale total rewards and equity programs. This remote-first role involves partnering with Finance and People Ops to manage salary structures, job architecture, and market benchmarking across the US, Canada, and other global markets using tools like Rippling and Carta.

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