MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and believe in.

MailerLite

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 is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world stay in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and what we believe in. And we are ready for another talented person to join the party.


We’re looking for a technical detective and deliverability advocate to join our Deliverability and Compliance team. You are someone who lives for high inbox placement rates, understands the nuances of SPF, DKIM, and DMARC by heart, and can translate complex challenges into actionable advice for our customers.

You'll play a key role in identifying and overcoming deliverability challenges, ensuring our customers' newsletters land where they belong: their subscribers' inboxes.

As part of a team that's always looking for new, innovative ways to offer value to customers, you'll constantly be experimenting, learning, and trying out new things.

We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.

Whenever you’re stuck, your teammates with a wide range of expertise are ready to help you grow. And they’d love for you to share your knowledge too!

We embrace the remote culture. Every day you get to choose the environment makes you most productive.

We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.

 Stay ahead of problems by monitoring infrastructure health across Postmaster tools and internal dashboards; read signals early and act before small issues become incidents.

 Dig into logs when blocks occur, identify root causes, and work directly with ISPs and anti-spam organizations to drive resolutions.

 Monitor and act on abuse signals, handle FBL reports and spam trap hits, and mitigate phishing or spoofing attempts.

 Identify accounts that put our infrastructure at risk and work across teams to address them effectively.

 Develop a sharp eye for patterns across the platform and turn those insights into proactive measures that protect deliverability at scale.

 Guide customers through authentication setup, list hygiene, and best practices, and conduct audits to catch risks before they escalate.

 Document processes and findings so the team's collective expertise is captured and accessible.

2–4 years of hands-on experience in email deliverability, ideally within an ESP or high-volume sending environment

Solid understanding of SMTP, DNS records, and email authentication protocols (SPF, DKIM, and DMARC should feel like second nature)

Direct experience working with major mailbox providers,including navigating postmaster tools, feedback loops, and escalation processes

Familiarity with major blocklists and the delisting process. You know how to navigate removal requests, communicate with blocklist operators, and resolve listings efficiently to minimize impact on senders

An analytical mindset with the ability to dig  through logs and data to find the "why" behind a deliverability issue.

Strong communication skills to explain complex technical concepts clearly to non-technical customers

The ability to manage multiple open issues, prioritize independently, and follow through

Experience with SQL for deeper log analysis and reporting

Active involvement or familiarity with industry organizations and communities such as M3AAWG and others

Our team works remotely from around the world

Provided with coverage in most countries, with a monthly payout available in select countries where coverage is limited

Once a year, we gather for a week in a beautiful location to work, learn, and have fun together

31 days of vacation (including public holidays): 

For your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children

One paid day off per quarter to do something creative and fun

Enjoy one paid day off each month to treasure time with your children

100% paid leave when welcoming a new child through birth (3 months maternity, 1 month paternity) or adoption

A $1000 special gift to celebrate the arrival of your little one, whether through childbirth or adoption

Annual allowance to spend on what brings you joy, starting at $1,000 per year and increasing over time

That help you to do your job efficiently

Experience Requirement

MailerLite is seeking an Email Deliverability Specialist to join their Deliverability and Compliance team. The role focuses on optimizing inbox placement, managing SPF, DKIM, and DMARC protocols, and resolving ISP blocks. Key responsibilities include proactive monitoring, abuse management, and guiding customers through authentication setup using SQL for log analysis.

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