Jamf, the standard in managing and securing Apple at work, extends the legendary Apple experience people love to businesses, schools and government organizations through its software and the 100,000 members of Jamf Nation, the largest community of Apple IT admins in the world. Today, 76,500 global customers entrust Jamf with more than 33.2 million devices as of 12/31/24. 

Jamf

Professional Development

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

At Jamf, we empower people to be their best selves and do their best work. The Senior Enterprise New Logo Account Executive (Government) is a strategic enterprise hunter responsible for driving net-new logo acquisition across federal, state, and local government agencies.

This is a pure new logo role, focused on identifying, targeting, and closing net-new public sector accounts. You’ll navigate complex government buying environments, align to mission-driven outcomes, and secure high-value contracts that establish long-term, compliant partnerships.

For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. For those candidates who are not near a Jamf office, this role may be offered as remote. 

Build and execute a territory strategy focused on landing net-new government agencies (Federal, SLG, or Tribal) within an assigned segment.

Develop deep public sector expertise — including procurement vehicles, budget cycles, compliance frameworks (e.g., FedRAMP, CJIS, StateRAMP), and agency mission priorities.

Generate pipeline through strategic outbound, public sector events, partner collaboration, and targeted ABM campaigns aligned to government personas.

Engage multi-layered stakeholder groups including IT, Security, Procurement Officers, Contracting Officers, Program Owners, and executive leadership.

Align Jamf’s value to mission outcomes such as cybersecurity posture, digital transformation, workforce mobility, and compliance mandates.

Public Sector Deal Execution & Procurement Navigation

Build trusted advisor relationships with agency leaders, aligning Jamf solutions to mission-critical initiatives and regulatory requirements.

Deliver executive-level presentations and business cases tied to public sector priorities: security, compliance, cost efficiency, and operational effectiveness.

Partner closely with Apple’s public sector teams, system integrators (SIs), resellers, and contract holders to drive joint pipeline and win strategies.

Leverage partner ecosystems to access contract vehicles and accelerate time-to-award.

Build multi-threaded C-suite relationships early, before formal buying processes start — never rely on a single thread.

Position yourself as a trusted advisor on Apple enterprise management and endpoint security, bringing a segment-informed point of view.

Deliver executive presentations and ROI business cases tied to board-level priorities: security posture, workforce productivity, compliance, and TCO.

Own strategic relationships with Apple's enterprise team and key channel/SI partners, with joint business planning that creates a durable pipeline.

Forecasting, Pipeline & Market Intelligence

Maintain a strong, qualified pipeline with accurate forecasting and disciplined deal progression in Salesforce.

Develop and share public sector intelligence: budget trends, policy changes, competitive positioning, and procurement insights.

Contribute to government GTM strategy, including ICP refinement, messaging, and vertical playbooks.

Mentor peers on public sector selling strategies, procurement navigation, and enterprise deal execution.

8+ years of enterprise B2B SaaS sales experience, with a strong track record of quota attainment. (Required)

 (Federal or SLG), including net-new logo acquisition. (Required)

Deep understanding of public sector procurement processes, contract vehicles, and budgeting cycles. (Required)

Experience navigating compliance frameworks such as FedRAMP, CJIS, StateRAMP, or equivalent. (Preferred)

Expertise in managing complex, multi-stakeholder government sales cycles, including contracting and procurement officers.

Proficiency in MEDDPICC (or similar) applied to long, complex public sector deals.

Strong consultative selling skills with the ability to align solutions to mission-driven outcomes.

Experience working with channel partners, resellers, and system integrators in the public sector ecosystem.

Familiarity with endpoint management, Apple ecosystem, or security technologies (preferred).

Executive presence with the ability to influence both technical and non-technical government stakeholders.

Highly self-motivated and effective in navigating long, ambiguous, and highly regulated sales cycless

How we help you reach your best potential:

Named a 2025 Best Companies to Work For by U.S. News

Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

Named one of Forbes Most Trusted Companies in 2024

Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.

We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.

You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.

We set achievable targets, help each other out, and share best practices across the team.

You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

For sales and commission-based roles, we post On-Target Earnings (OTE), which includes base salary plus estimated commission based on achieving 100% of performance targets. Commission is not guaranteed and varies based on individual performance results.

We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.  

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.  

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. 

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at 

Experience Requirement

Jamf is seeking a Senior Enterprise New Logo Account Executive to drive net-new logo acquisition across federal, state, and local government agencies. The role involves navigating complex public sector procurement, leveraging MEDDPICC, and aligning Apple ecosystem management solutions to mission-critical government outcomes.

Sales

US Remote

Senior Enterprise New Logo Acount Executive | GOV

Full Time

Mentorship

The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. 

Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. 

You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. 

Break down customer problems into work you and the team can execute on.

Independently complete tasks from start to finish with high quality.

Ability to communicate technical concepts to stakeholders.

Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality.

Produce designs for new and existing features.

Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud).

Performs all job responsibilities in alignment with the core values, mission and purpose of the organization.

Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity.

Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work.

Build and operate agentic workflows that act on production systems - a model planning and executing multi-step work against real infrastructure, not assisting in an editor

Design their guardrails: blast-radius limits, rollback, CI as a mandatory gate, and confidence thresholds deciding what runs automatically versus what queues for approval

Minimum of 5 years of experience developing enterprise grade software with understanding of testing and quality assurance processes (Required).

Minimum of 5 years of demonstrated experience in current programming language and tools based on position requirements (Required).

Hands-on experience building with LLM APIs and agentic frameworks: tool calling, multi-step execution, structured output (Beyond AI coding assistants) (Required)

Thinks in terms of trust boundaries, blast radius, and least privilege — including about the automation itself, which holds elevated access to production (Required)

Understands vulnerability management as a discipline: severity and exploitability, SLAs, exception handling, and why an unpatched system with a documented exception differs from one nobody noticed (Required)

AI coding agents at repository scale (Claude Code or equivalent) - running them across many repos and building the harness that makes their output trustworthy (Preferred)

Evaluation and observability for non-deterministic systems: measuring accuracy, catching silent degradation (Preferred)

AI governance in a security context - model-use policy, data handling, and the audit questions that follow an agent-initiated production change (Preferred)

General Experience performance and load testing applications (Preferred)

Experience building enterprise level software

Experience working within an agile organization

Understanding of build systems such as Jenkins or Bamboo

Proven analytical and problem-solving skills

Ability to interact effectively with co-workers in a results driven culture

Ability to engage with and establish trust and rapport with all levels of customers and employees

Solution focused ability working collaboratively in a fast-paced environment

A combination of relevant experience and education may be considered

Participation in ongoing security training is mandatory

Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches

Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf

Named a 2024 Best Technology Company to Work For by U.S. News

Named a 2024 Best Companies to Work For by U.S. News

Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.

We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.

Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.

You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.

We offer a clear career path that enables you to grow under supportive leadership and management

Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering

22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

Over 100,000 Jamf Nation users, the largest online IT community in the world.

The national pay transparency range below represents all U.S. locations and accounts for geographic differences in pay, resulting in a broader range. 

Education Requirement

Jamf is seeking a Senior Software Development Engineer specializing in AI and Agentic Systems to build and operate agentic workflows and production-grade AI tools. The role focuses on designing guardrails, implementing LLM APIs, and ensuring security through vulnerability management. Candidates will work in an agile environment to deliver high-quality software for Apple device management.

Information Security

Senior Software Development Engineer (AI & Agentic Systems)

Mental Health Support

Volunteer Time Off

The Technology Disaster Recovery Manager leads the development, implementation, and maintenance of Jamf’s business continuity management program to ensure disaster resilience. Reporting to the Director of Business Continuity, the Disaster Recovery Manager will be the single-threaded owner for day-to-day DR operations—driving orchestrated recovery execution, maintaining Jamf’s technology stack runbooks, coordinating cross-technology teams, and ensuring audit-ready evidence for DR exercises and an annual DR roadmap and recovery exercise calendar. The Manager will align DR capabilities with PD&D architecture and regulatory and compliance standards while continuously improving resiliency across the organization.

Oversee the development of disaster recovery operations and runbooks, in partnership with Product Development & Delivery (e.g. Product Management, Software Engineering) by developing, maintaining, and continuously improving recovery documentation aligned with the enterprise DR framework.

Serve as a trusted advisor to PD&D leaders, elevating disaster recovery operations to a strategic priority rather than a reactive process.

Partner with PD&D to engineer and operate DR solutions across multi-cloud environments (e.g., AWS and Azure), leveraging cloud-native patterns such as active/active, regional failover, immutable infrastructure, and serverless recovery.

Manage an annual DR roadmap and exercise calendar, and coordinate and facilitate test execution, evidence collection, and reporting.

Plan and lead functional DR exercises and identify improvement opportunities and ensuring lessons learned are embedded into recovery documentation.

Serve as the DR operations lead during activations, coordinating notification and escalation to the Director of Business Continuity and cross-technology execution through recovery.

Maintain accurate and current information on the internal business continuity website and shared drives; draft and distribute timely correspondence to DR stakeholders and cost center leaders regarding program updates, training, and regulatory changes.

Maintain strong working relationships with business and engineering leaders and cross-functional teams to align continuity and resilience strategies with organizational objectives and manage plan activation and coordination during incidents.

Ensure architectural alignment by validating DR strategies, patterns, and runbooks against PD&D architecture standards, reference architectures, and future-state infrastructure plans; participate in design reviews and define DR requirements where needed.

Embed regulatory and compliance controls by maintaining audit-ready evidence and traceability aligned with SOX, GDPR, DORA, NIST (e.g., 800-53), and ISO 27001/27000 requirements.

Monitor real-time threats, risks, and events around the world, alerting the Director of Business Continuity, CISO, and appropriate stakeholders of risks.

Serve as an on-call and provide 7X24 escalation and support for global incidents or crises impacting the company.

Manage the global emergency notification system to ensure reliable crisis alerts and compliance with annual testing requirements.

Minimum of 6 years of progressive experience in business continuity and disaster recovery, including program ownership, DR exercise leadership, and infrastructure or application architecture in multi-cloud environments (e.g., AWS and Azure). (Required)

Working knowledge of operating systems, networking, cloud technology, and security tools, with an understanding of relevant security and infrastructure standards and regulations. (Required)

Experience with cybersecurity frameworks and regulatory compliance (e.g., DORA, NIST, ISO 27701/27000, ISO 22301, SOX; FedRAMP a plus). (Preferred)

Experience with chaos and cloud engineering, and AI-assisted testing or recovery validation. (Preferred)

Experience with BC/DR planning software and notification systems. (Preferred)

Experience in emergency management, incident management, and reporting. (Preferred)

Experience interfacing and communicating with executives in a crisis and continuity capacity. (Preferred)

Influences and collaborates effectively across functional teams without direct authority, including with senior business and engineering leaders, and facilitates meetings for cross-functional audiences.

Strong written and verbal communication and interpersonal skills, with the ability to translate disaster recovery risk and strategy for both executive and technical audiences.

Leads multiple projects autonomously, applying strong analytical and problem-solving skills and a practical mindset that balances compliance and business needs.

4-year / bachelor's degree in computer science, engineering, a related field, or business administration, or an equivalent combination of relevant education and experience.

Relevant certification in business continuity, disaster recovery, or resilience disciplines (e.g., CBCP, CBRITP, MBCI). (Preferred)

Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being

We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!

Our volunteer time off allows employees to support and give back to our communities.

We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.

Work Conditions

Professional Certification Required

Jamf is seeking a Technology Disaster Recovery Manager to lead the development and maintenance of its business continuity management program. The role focuses on driving orchestrated recovery execution, managing technology runbooks across AWS and Azure environments, and ensuring compliance with standards such as SOX, GDPR, DORA, and NIST.

Technology Disaster Recovery Manager

Learning & Development Budget

At Jamf, we empower people to be their best selves and do their best work. The Digital Success Strategy Manager owns Jamf’s digital customer success strategy: the one-to-many, technology-led engagement model that drives adoption, retention, and value at scale. Building on deep digital-success expertise, the role designs a modernized, AI-powered evolution of that motion and defines what it should do and why. It partners with a Digital Success Engineer who builds the supporting automation and tooling, and it owns the adoption and retention outcomes the strategy delivers.

Owns the digital customer success strategy: the segmentation, lifecycle, and one-to-many engagement model that delivers adoption, retention, and value to customers outside high-touch coverage.

Designs and leads a modernized, AI-powered evolution of the digital motion, identifying where AI, automation, and agents can scale proactive, personalized engagement and setting the roadmap to get there.

Defines the strategy, requirements, and priorities that shape the digital motion’s tooling and automation, including the capabilities the Digital Success Engineer role must build. Partners closely with that role so the tooling serves the engagement model.

Owns the adoption, retention, and coverage outcomes of the digital motion, defining the metrics and targets and iterating the strategy based on results.

Designs digital engagement programs end to end, including customer journeys, campaigns, in-app guidance, and lifecycle touchpoints, in partnership with the Customer Success Management organization, Marketing, and Product.

Partners with the Customer Success Analytics Engineer and data teams to ground the motion in customer health, adoption, and usage signals, so engagement is targeted by data rather than guesswork.

Establishes governance and guardrails for automated customer communication, ensuring outreach is accurate, on-brand, appropriately reviewed, and safe to run at scale.

Aligns cross-functional stakeholders (CSM, Marketing, Product, and Operations) around the digital success strategy and roadmap, building buy-in and driving adoption without direct authority.

Serves as a subject-matter expert and internal advocate for digital and scaled customer success, bringing external best practices and a modernized vision to Customer Success leadership.

Works with autonomy to execute the strategy and roadmap, exercising judgment on day-to-day priorities and escalating novel or highly cross-functional decisions for guidance.

Other duties and special projects as assigned.

6+ years in customer success, digital or scaled customer success, or customer engagement strategy, including designing and running digital or one-to-many programs (required)

Deep expertise in digital customer success: segmentation, lifecycle design, tech-touch engagement, and the tooling that powers it (required)

Demonstrated ability to apply AI and automation to customer engagement, with a clear point of view on where AI scales the motion and experience putting it into practice (required)

Experience translating strategy into clear requirements and priorities that a technical builder can execute against (required)

Working knowledge of customer success data and metrics (adoption, customer health, gross and net retention) and how to use them to target and measure engagement (required)

Familiarity with customer success and engagement platforms such as Gainsight, Salesforce, and in-app or digital-engagement tooling (preferred)

Strong communication and cross-functional leadership skills, with the ability to influence CSM, Marketing, Product, and leadership stakeholders (required)

Bachelor’s degree in a business, technical, or related field, or equivalent experience (required)

A combination of relevant experience and education may be considered (required)

Certifications in relevant customer success, engagement, or data platforms (preferred

You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf

You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world

Jamf is seeking a Digital Success Strategy Manager to lead its one-to-many, technology-led engagement model. The role focuses on designing an AI-powered evolution of digital customer success to drive adoption and retention at scale, partnering with engineers and cross-functional teams.

Customer Success

 Digital Success Strategy Manager

At Jamf, we empower people to be their best selves and do their best work. As an Strategic Customer Success Manager (SCSM) at Jamf, you will act as a dedicated resource and owner for a strategic book of large strategic educational accounts, ensuring successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention across that book of business. The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with the customers’ senior leaders, decision makers, and stakeholders and driving proactive engagements, business reviews, and best practices to ensure our customers realize measurable value of their Jamf solution. The SCSM owns the customer relationship along their entire journey, from onboarding to value realization, working cross-functionally to advocate for customer needs and resources to ensure their success as well as providing feedback back to Jamf representing the voice of the customers. This role requires advanced knowledge of Jamf platform of products, customer environments, and key technical workflows for their customers’ businesses.

For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. For those candidates who are not near a Jamf office, this role may be off

 Own and manage a portfolio of high-touch, high-value, strategic accounts

, ensuring that customers achieve their desired business outcomes through proactive engagement.

Partner with customers and executive stakeholders

 to understand critical goals, challenges, and key performance indicators.

to advocate and act as the voice of the customer internally.

 by working closely with customers to identify success metrics and build strategic plans aligned with their business goals.

 with key decision makers by delivering expert recommendations on best practices, workflows, and technical solutions.

Establish and manage Centers of Excellence within customer organizations

, fostering collaboration across multiple stakeholder groups to ensure alignment and drive enterprise-wide success.

 with customer stakeholders and executives to track progress against their goals, discuss future vision planning, and highlight additional opportunities for growth and value.

Leverage in-depth knowledge of the Apple ecosystem and Jamf’s solutions

 to guide customers on optimal deployment and adoption strategies to maximize their value and ensure successful outcomes. Analyze customer health metrics and implement risk mitigation strategies to help retain and grow a book of business, ensuring continued engagement and investment into Jamf.

 by identifying and facilitating upsell or expansion conversations within your accounts, in collaboration and alignment with your account sales representatives. Demonstrate relentless commitment as a customer advocate by promoting customer needs/issues cross-departmentally Drive engagement with customer stakeholders to track and record progress on their goals and value metrics

 as a customer advocate by promoting customer needs/issues cross-departmentally

Drive engagement with customer stakeholders

 to track and record progress on their goals and value metrics

5+ years in Customer Success or Account Management within a SaaS environment. (Required)

Proven experience managing strategic educational accounts with global complexity. (Required)

Expertise in Apple ecosystems and enterprise IT workflows (Required)

Experience in IT, cybersecurity, or endpoint management solutions. (Preferred)

Technical acumen in MDM, Apple Business Manager, or security frameworks. (Preferred)

Jamf is seeking a Strategic Customer Success Manager to manage a portfolio of high-value, strategic educational accounts. In this role, you will drive customer engagement, adoption, and retention by building deep relationships with senior leaders and ensuring successful Apple deployment within the Jamf portfolio. You will act as a dedicated resource, providing expert recommendations on best practices and technical workflows to ensure customers realize measurable value from their solutions.

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