Jamf, the standard in managing and securing Apple at work, extends the legendary Apple experience people love to businesses, schools and government organizations through its software and the 100,000 members of Jamf Nation, the largest community of Apple IT admins in the world. Today, 76,500 global customers entrust Jamf with more than 33.2 million devices as of 12/31/24. 

Jamf

Career growth and learning opportunities

Flexibility and work-life balance

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

At Jamf, we empower people to be their best selves and do their best work.As an Strategic Customer Success Manager (SCSM) at Jamf, you will act as a dedicated resource and owner for a strategic book of large enterprise accounts, ensuring successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention across that book of business. The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with the customers’ senior leaders, decision makers, and stakeholders and driving proactive engagements, business reviews, and best practices to ensure our customers realize measurable value of their Jamf solution. The ECSM owns the customer relationship along their entire journey, from onboarding to value realization, working cross-functionally to advocate for customer needs and resources to ensure their success as well as providing feedback back to Jamf representing the voice of the customers. This role requires advanced knowledge of Jamf platform of products, customer environments, and key technical workflows for their customers’ businesses.

*This position will oversee the West Coast book of business

 Own and manage a portfolio of high-touch, high-value, enterprise accounts

, ensuring that customers achieve their desired business outcomes through proactive engagement.

Partner with customers and executive stakeholders

 to understand critical goals, challenges, and key performance indicators.

to advocate and act as the voice of the customer internally.

 by working closely with customers to identify success metrics and build strategic plans aligned with their business goals.

 with key decision makers by delivering expert recommendations on best practices, workflows, and technical solutions.

Establish and manage Centers of Excellence within customer organizations

, fostering collaboration across multiple stakeholder groups to ensure alignment and drive enterprise-wide success.

 with customer stakeholders and executives to track progress against their goals, discuss future vision planning, and highlight additional opportunities for growth and value.

Leverage in-depth knowledge of the Apple ecosystem and Jamf’s solutions

 to guide customers on optimal deployment and adoption strategies to maximize their value and ensure successful outcomes. Analyze customer health metrics and implement risk mitigation strategies to help retain and grow a book of business, ensuring continued engagement and investment into Jamf.

 by identifying and facilitating upsell or expansion conversations within your accounts, in collaboration and alignment with your account sales representatives. Demonstrate relentless commitment as a customer advocate by promoting customer needs/issues cross-departmentally Drive engagement with customer stakeholders to track and record progress on their goals and value metrics

 as a customer advocate by promoting customer needs/issues cross-departmentally

Drive engagement with customer stakeholders

 to track and record progress on their goals and value metrics

5+ years in Customer Success or Account Management within a SaaS environment. (Required)

Proven experience managing strategic enterprise accounts with global complexity. (Required)

Expertise in Apple ecosystems and enterprise IT workflows (Required)

Experience in IT, cybersecurity, or endpoint management solutions. (Preferred)

Technical acumen in MDM, Apple Business Manager, or security frameworks. (Preferred)

How we help you reach your best potential:

Named a 2025 Best Companies to Work For by U.S. News

Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

Named one of Forbes Most Trusted Companies in 2024

Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.

You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf

We set achievable targets, help each other out, and share best practices across the team.

You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.

For sales and commission-based roles, we post On-Target Earnings (OTE), which includes base salary plus estimated commission based on achieving 100% of performance targets. Commission is not guaranteed and varies based on individual performance results.

We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.  

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.  

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. 

Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at 

Senior Level

Domain Expertise

Experience

Jamf is seeking a Strategic Customer Success Manager to manage a portfolio of high-value enterprise accounts. The role focuses on driving adoption, retention, and value realization of the Jamf product suite within the Apple ecosystem. Key responsibilities include leading business reviews and partnering with executive stakeholders to achieve business outcomes.

Customer Success

US Remote

Austin, TX

Eau Claire, WI

Minneapolis, MN

Strategic Customer Success Manager 

Full Time

The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. 

Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. 

You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. 

Break down customer problems into work you and the team can execute on.

Independently complete tasks from start to finish with high quality.

Ability to communicate technical concepts to stakeholders.

Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality.

Produce designs for new and existing features.

Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud).

Performs all job responsibilities in alignment with the core values, mission and purpose of the organization.

Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity.

Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work.

Minimum of 5 years of experience developing enterprise grade software with understanding of testing and quality assurance processes (Required).

Minimum of 5 years of demonstrated experience in current programming language and tools based on position requirements (Required).

General Experience performance and load testing applications (Preferred).

Hands-on experience with AI-driven coding assistants like GitHub Copilot, Cursor, others to enhance development productivity.

Experience building enterprise level software.

Experience working within an agile organization.

Understanding of build systems such as Jenkins or Bamboo.

Proven analytical and problem-solving skills.

Ability to interact effectively with co-workers in a results driven culture.

Ability to engage with and establish trust and rapport with all levels of customers and employees.

Solution focused ability working collaboratively in a fast-paced environment.

A combination of relevant experience and education may be considered.

This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer.

Participation in ongoing security training is mandatory

Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches

Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf

Named a 2024 Best Technology Company to Work For by U.S. News

Named a 2024 Best Companies to Work For by U.S. News

Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.

You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.

Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.

You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.

We offer a clear career path that enables you to grow under supportive leadership and management

Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering

22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

Over 100,000 Jamf Nation users, the largest online IT community in the world.

Education

Work Authorization

Senior Software Engineer at Jamf responsible for building enterprise-grade tools for Apple device management. The role involves leading agile teams, designing high-quality software components, and utilizing AI-driven coding assistants like GitHub Copilot and Cursor. Candidates must be U.S. citizens located within the United States.

Engineering

Senior Software Engineer 

Mental Health Support

Volunteer Time Off

The Senior Program Manager is responsible for planning, coordinating, and reporting on our most important, cross-functional projects. The Senior Program Manager plays an integral role in creating a framework and instilling a discipline for project management excellence across the global department, ensuring projects are following repeatable, reliable processes and methods. 

Success in this role requires exceptional project management skills, the ability to lead, influence and collaborate with a cross-functional – and geographically dispersed – team to achieve project goals and marketing objectives, and experience with creating and rolling out a framework that can be used by others to successfully manage projects of varying complexity. The ideal candidate is detail and results-oriented and has experience in managing complex cross-functional projects.   

Project Identification and Prioritization:

Assess and recommend with department leadership to identify and prioritize projects that require professional project management. 

Coordinate deliverables, develop and manage timelines, establish milestones, manage budgets and make adjustments based on changes to project scope. 

Utilize proven project management techniques to lead top priority cross-team or cross-departmental projects. Projects will range from important product or campaign launches to complex process improvements to sales technology rollouts and other high-impact projects. 

Own the backlog and project boards within the Project Hub, prioritize backlog in collaboration with department senior leadership, and provide regular report outs of project status, team capacity, and recommended actions for ongoing hygiene and management

Translate broad program management direction from department senior leadership to implement and roll out a project management framework, including elements such as workflows, templates, tools and scorecards, to enable all teams in the marketing department to successfully and efficiently execute projects in our increasingly complex business.

 Develop and implement methods to measure adoption and success for each project; report on progress, influence project team members toward accountability, and partner with frontline managers or escalate to senior department leadership when challenges persist; refine and improve the framework over time.

Communicate effectively with all levels of the organization and external partners as needed. Listen actively, encourage an open exchange of ideas and opinions and keep stakeholders apprised of project updates. 

Model and promote collaboration by working with others across the project team, key stakeholders and organization. Collaborate with other project managers to facilitate knowledge-sharing and best practices across teams and inform improvements to the marketing project management framework. 

Serve as the subject matter resource for program management best practices across the department, proactively identifying gaps in process adherence and bring forward recommendations to improve consistency and outcomes.

Project Management Professional (PMP) Certification (Preferred)

Minimum of 5 years of project management experience with the ability to manage multiple projects and geographically distributed stakeholders simultaneously (Required)

Minimum of 3 years of experience working at a technology company or B2B software company (Preferred)

Experience managing backlogs and complex projects using project management tooling, Jira preferred (Strongly Preferred)

Strong collaborator with excellent verbal and written communication skills

Exceptional influencing and interpersonal skills; managing change; goal setting; project management and problem solving 

Self-starter that takes ownership and accountability

Motivated, continuous learner with a strong technical aptitude

4 year / Bachelor's Degree in Business, Project Management, or related major (Preferred)

A combination of relevant experience and education may be considered 

Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well-being

We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!

Our volunteer time off allows employees to support and give back to our communities.

We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.

Jamf is seeking a Senior Program Manager for Revenue Operations to lead and coordinate high-impact, cross-functional projects. The role focuses on establishing project management frameworks, managing backlogs via Jira, and driving operational efficiency across global teams to support B2B software objectives.

General

Senior Program Manager, Revenue Operations 

The Senior BI Analytics Engineer is a core technical role in Jamf’s data organisation. You’ll own the design and delivery of trusted data models across the Jamf Data Platform, from source-aligned staging layers through to the business-facing marts and semantic views that power BI, financial reporting, and product analytics. This is an end-to-end role: you think in systems, not just queries.


You’ll bridge the gap between raw data from backend services and the decisions Jamf needs to make faster, working closely with data engineers, analysts, data scientists, and business stakeholders to ensure data is accurate, well-defined, and genuinely useful. As AI-powered analytics becomes central to how Jamf operates, you’ll also play a key role in building the semantic foundation that enables natural language querying through tools like Snowflake Cortex Analyst. You’ll raise the bar on data quality, drive best practices across the discipline, and help make the Jamf Data Platform a genuine competitive asset.

Design and build robust downstream data models using the Trusted Data Development workflow, covering range of analytics and integration use cases.

Design and maintain Snowflake semantic views with rich metadata annotation, business definitions, entity relationships, and column-level descriptions, enabling reliable AI-driven and natural language querying via tools such as Snowflake Cortex Analyst.

Partner with Data Platform and AI Architecture teams to build solutions that bridge structured analytics with natural language interfaces, making Snowflake data reliably queryable by AI agents and business users.

Set and uphold engineering standards writing maintainable, high-scale SQL and dbt code, leading code reviews, and acting as the code owner and BI reviewer for specific schemas.

Champion data quality and trusted data models implementing testing frameworks, driving data profiling, and partnering cross-functionally to resolve quality issues at their source.

Own one or more business stakeholder relationships, translating requirements into well-integrated data designs and ensuring raw data is accurately interpreted across business units, drawing on depth in at least two major data domains such as marketing, sales, finance product, or engineering.

Drive Data Platform optimisation identifying opportunities to reduce cost and complexity, contributing to the Data Catalog, and leading prioritisation of data governance issues.

Upskill analysts and business partners through code pairing, training, and documentation scaling data acumen and enabling self-service analytics across the organisation.

Lead multiple analytics projects from beginning to operationalization

Minimum of 6 years in Data as an Analyst, Engineer, Scientist, or equivalent (Required)

Minimum of 2 years managing the same data model system over time, extending it to satisfy multiple general business use case. (Required) 

Minimum of 4 years working with a large-scale (1B+ Rows) Data Warehouse, preferably in a cloud environment (Required)

Minimum of 3 years building and maintaining data models using dbt, with demonstrable experience across modelling layers, testing, and documentation (Required)

Experience developing semantic views or semantic layer data models designed for LLM or AI integrations, including metadata standards, business glossaries, and column-level descriptions that support reliable AI-driven querying, using tools such as Snowflake Cortex Analyst, dbt Semantic Layer, or equivalent (Required)

Experience building data solutions that support NLP-based querying, such as Text-to-SQL pipelines or conversational analytics interfaces that operate over structured data (Required)

Experienced in Scrum or Kanban (Preferred)

General knowledge of Apple products and SaaS business models (Preferred)

Ability to communicate complex ideas simply and convincingly 

Ability to listen to stakeholder needs and finds way to deliver well integrated solutions that serve specific needs. 

Significant hands-on experience is the primary requirement for this role. A Bachelor’s Degree in Science, Technology, Engineering, Mathematics, or a related field is one route, but equivalent experience will be considered

A combination of relevant experience and education may be considered

Jamf is seeking a Senior Business Intelligence Analytics Engineer to design and deliver trusted data models across its Data Platform. The role focuses on building semantic views for AI-driven querying using Snowflake Cortex Analyst and maintaining high-scale SQL and dbt code to support business decision-making.

Business Operations

Senior Business Intelligence Analytics Engineer

At Jamf, we empower people to be their best selves and do their best work. The Senior Enterprise New Logo Account Executive (Government) is a strategic enterprise hunter responsible for driving net-new logo acquisition across federal, state, and local government agencies.

This is a pure new logo role, focused on identifying, targeting, and closing net-new public sector accounts. You’ll navigate complex government buying environments, align to mission-driven outcomes, and secure high-value contracts that establish long-term, compliant partnerships.

For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. For those candidates who are not near a Jamf office, this role may be offered as remote. 

Build and execute a territory strategy focused on landing net-new government agencies (Federal, SLG, or Tribal) within an assigned segment.

Develop deep public sector expertise — including procurement vehicles, budget cycles, compliance frameworks (e.g., FedRAMP, CJIS, StateRAMP), and agency mission priorities.

Generate pipeline through strategic outbound, public sector events, partner collaboration, and targeted ABM campaigns aligned to government personas.

Engage multi-layered stakeholder groups including IT, Security, Procurement Officers, Contracting Officers, Program Owners, and executive leadership.

Align Jamf’s value to mission outcomes such as cybersecurity posture, digital transformation, workforce mobility, and compliance mandates.

Public Sector Deal Execution & Procurement Navigation

Build trusted advisor relationships with agency leaders, aligning Jamf solutions to mission-critical initiatives and regulatory requirements.

Deliver executive-level presentations and business cases tied to public sector priorities: security, compliance, cost efficiency, and operational effectiveness.

Partner closely with Apple’s public sector teams, system integrators (SIs), resellers, and contract holders to drive joint pipeline and win strategies.

Leverage partner ecosystems to access contract vehicles and accelerate time-to-award.

Build multi-threaded C-suite relationships early, before formal buying processes start — never rely on a single thread.

Position yourself as a trusted advisor on Apple enterprise management and endpoint security, bringing a segment-informed point of view.

Deliver executive presentations and ROI business cases tied to board-level priorities: security posture, workforce productivity, compliance, and TCO.

Own strategic relationships with Apple's enterprise team and key channel/SI partners, with joint business planning that creates a durable pipeline.

Forecasting, Pipeline & Market Intelligence

Maintain a strong, qualified pipeline with accurate forecasting and disciplined deal progression in Salesforce.

Develop and share public sector intelligence: budget trends, policy changes, competitive positioning, and procurement insights.

Contribute to government GTM strategy, including ICP refinement, messaging, and vertical playbooks.

Mentor peers on public sector selling strategies, procurement navigation, and enterprise deal execution.

8+ years of enterprise B2B SaaS sales experience, with a strong track record of quota attainment. (Required)

 (Federal or SLG), including net-new logo acquisition. (Required)

Deep understanding of public sector procurement processes, contract vehicles, and budgeting cycles. (Required)

Experience navigating compliance frameworks such as FedRAMP, CJIS, StateRAMP, or equivalent. (Preferred)

Expertise in managing complex, multi-stakeholder government sales cycles, including contracting and procurement officers.

Proficiency in MEDDPICC (or similar) applied to long, complex public sector deals.

Strong consultative selling skills with the ability to align solutions to mission-driven outcomes.

Experience working with channel partners, resellers, and system integrators in the public sector ecosystem.

Familiarity with endpoint management, Apple ecosystem, or security technologies (preferred).

Executive presence with the ability to influence both technical and non-technical government stakeholders.

Highly self-motivated and effective in navigating long, ambiguous, and highly regulated sales cycless

We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.

You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.

Jamf is seeking a Senior Enterprise New Logo Account Executive to drive net-new logo acquisition across federal, state, and local government agencies. The role involves navigating complex public sector procurement, leveraging MEDDPICC, and aligning Apple ecosystem management solutions to mission-critical government outcomes.

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