We are the people behind WordPress.com, Day One, WooCommerce, Jetpack, Tumblr, WordPress VIP, Simplenote, Longreads, Crowdsignal, Atavist, and more. We are proud to be a distributed company, with more than 1,730 Automatticians in 92 countries (and counting), speaking 116 different languages.

Automattic

Unlimited PTO

Learning & Development Budget

Professional Development

WordPress doesn’t try to keep its users inside walled gardens, a rare thing in a world that is dangerously moving away from the open web. Instead, WordPress gives them the freedom to build a business website, an online store, or a personal blog – the way they like it. Big sites or small, using the community-run 

, vanilla or customized with hundreds of plugins, WordPress users always get to own and control their data, their expression, and their freedom.

We’re always looking for talented and experienced engineers worldwide, excited to help Automattic’s product ecosystem, and join our mission to make the web a better place. 

 and powers a lot of our day-to-day development workflows.

 is the most popular and most flexible e-commerce platform on the web. We're working tirelessly on giving you all the control, while keeping the platform fast and stable.

 is a new block-level editor for WordPress with clean abstractions for users, too, not just developers.

 is a microblogging social network where users create, share, and follow what they love.

To view more of our recent work, check out our longer product list on 

 and our users – we build a positive, supportive, and inclusive culture of cohesive teams focused on building useful products for our customers.

We work as a global and distributed workforce resulting in a unique way of working built around 

We offer flexible work arrangements allowing our team members to work when they feel best.

 everything except passwords, or secret keys.

 times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries.

We welcome collaboration, and you can be involved in any discussion across our many communication channels.

We encourage you to learn and develop and we support you with what you need – covering expenses, easy internal mobility, coaching.

Enough about us, let‘s talk more about you. Working at Automattic might be a good fit if:

You care and often obsess over the quality and the details of your work.

Debugging any problem is a fun challenge and not a chore.

Understanding the layers of abstraction below and above your work isn't something extra, but how you operate.

You have production experience with several programming languages, frameworks, and paradigms. We mostly use PHP and JavaScript at Automattic, we expect you to be comfortable with the idea of becoming an expert in these languages, even if being one isn't a requirement to apply.

In your mind abstraction is associated as much with cost as it is with value.

You have experience working at scale – it can be on the backend and performance side, or via the complexity of interacting with a multi-million diverse userbase.

Are open and able to travel 3-4 weeks per year to meet up with your teammates in person.

These are exciting times at Automattic and you’ll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you.

Curious who works in engineering at Automattic? 

 – Brandon, Jeremy, Mark, Jennifer, Roy and Kat!

We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about our process. We’ve outlined 

 including all of the steps in the process as well as how we approach hiring. 

Please note that we are paying extra attention to your answers to the questions in the application form. They are a significant part of the hiring process, and we will review them just like we would review any other step of the hiring process. We’re always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there!

Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our 

. And check out these links to learn more about 

, and more. We believe in making the web a better place.

We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

, and the vast majority of our work is available under the 

.) If you need disability-related accommodations during the application or interview process, please 

. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our 

You can track your application status and more at 

To learn about how we handle your data, please review our 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster

 in certain locations, as required by law

Travel Required

Experience Requirement

Automattic is seeking an Experienced Software Engineer to contribute to its global product ecosystem, including WordPress, WooCommerce, and Tumblr. The role involves developing scalable solutions using PHP and JavaScript within a fully distributed environment. Candidates should have a strong focus on code quality and experience working with large-scale userbases.

Code Wrangling

Remote

Architecture

Experienced Software Engineer

Full Time

 hiring a senior, hands-on Product Manager to join WooCommerce Payments and take ownership of a defined area within our payments products and partner integrations.

You’ll collaborate closely with the Head of Product, and work day-to-day with engineering, design, support, and partnerships. This role is deeply executional. You’ll spend much of your time in the work: in Linear writing and refining issues, triaging bugs and incidents, reviewing and shaping flows in Figma, creating lightweight prototypes, and writing briefs or PRDs when they’re needed.

Payments at WooCommerce run at a serious scale—billions in total payment volume—and the quality of this experience directly affects merchant revenue, shopper conversion, and the success of Woo’s commercial engine. This role sits right where reliability, trust, and execution matter most.

Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes.

Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability.

Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust.

Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit.

Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues.

Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions.

7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution.

4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launches is a plus.

Strong product judgment. You can make good calls in messy situations and don’t need perfect information to move forward.

Comfort working on critical, high-trust systems where reliability matters and small changes can have outsized impact.

Ability to work deeply with engineers and designers on complex problems, including technical constraints and tradeoffs.

Strong analytical habits and a practical approach to metrics, dashboards, and instrumentation.

Clear written and verbal communication in a distributed, async environment.

  Please note that salary ranges are global, regardless of location, and we pay in local currency.

Automattic is seeking a Senior Product Manager for WooCommerce Payments to drive product direction and execution for high-scale payment systems. This hands-on role involves managing complex integrations with partners like Stripe and PayPal, refining user flows in Figma, and utilizing Linear to manage product execution in a distributed environment.

Product Manager

Product Maisons

Senior Product Manager, Payments

 is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. As one of the fastest-growing areas of Automattic, with recent FedRAMP certification, WordPress VIP (WPVIP) is expanding its reach into the public sector.

Your style is to listen and learn from prospects, positioning WordPress VIP as the best Content Management System for public sector organizations. You don’t sit and wait for leads to come to you. Instead, you research the market, identify opportunities within specific government agencies and public sector verticals, and design a sales strategy that is both high-touch and creative, thereby helping to create the best possible positioning to develop new business for WordPress VIP.

You view government agencies and public sector organizations as critical parts of society, and you can see how WordPress VIP and Automattic can help them along their journeys. You pride yourself in establishing long-term relationships and doing what’s best for the customer. You enjoy telling stories, doing demos, giving “the pitch,” and are comfortable talking to CIOs, CTOs, and other high-level government officials.

Our Public Sector team is small and agile, requiring team members to be highly hands-on and versatile. You’ll work closely with SDRs and have full leverage of our Marketing teams to create compelling outreach and content, but you’ll also be generating your own leads alongside that. You should be ready to dive deep into the details, including writing and understanding complex paperwork and RFPs.

Drive significant revenue growth by securing new public sector clients and expanding existing government accounts.

Establish and nurture strategic relationships with high-level government officials that position our company as a critical technology partner.

Successfully manage both transactional deals and large multimillion-dollar opportunities within the constraints of government procurement processes.

Develop strategies to increase visibility and create opportunities within the public sector market.

Maintain accurate sales forecasts and pipeline information, and drive strategic improvement of forecasting processes in the public sector market.

Develop and execute innovative, public sector-specific sales strategies that accelerate market penetration in government agencies.

Actively engage in pipeline generation activities, including regular outbound prospecting to government organizations.

Enhance the product offering by providing valuable customer insights to inform our solution roadmap.

Elevate WordPress VIP’s brand and reputation in the government enterprise SaaS space through high-impact engagements.

Contribute to a high-performing sales culture by sharing best practices and mentoring team members.

Prepare and review complex government paperwork, including RFPs, ensuring compliance and competitiveness.

7+ years of enterprise software sales experience, preferably in SaaS or CMS-related technologies.

5+ years of SaaS sales experience selling to State and Local Government agencies.

Demonstrated ability to consistently meet or exceed sales quotas.

Strong understanding of SaaS and enterprise software and IT landscapes. Content management systems experience is a plus.

Excellent communication, presentation, and negotiation skills.

Proven experience in solutions-based selling and closing enterprise-level deals with government agencies.

Ability to establish and maintain long-term customer relationships.

Experience in managing and growing business within named accounts and verticals.

Comfortable working with executive-level government prospects, negotiating terms, and reviewing contracts within public sector constraints.

Extensive knowledge of government procurement processes, contract vehicles, and compliance requirements.

Proven ability to identify and leverage appropriate procurement vehicles to create substantial market opportunities.

Proficiency in writing, understanding, and responding to complex government paperwork and RFPs.

Strong attention to detail and ability to manage complex, lengthy sales cycles typical in government procurement.

Self-motivated with a drive to achieve revenue and growth targets, both individually and as part of the company.

Remote (Washington DC and surrounding area)

Salary range: $95,000-$160,000 USD, plus variable compensation

 – Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.

This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our

 To see a full list of benefits by country, consult our 

. And check out these links to learn more about 

Automattic is seeking an Account Executive for WordPress VIP to drive revenue growth within the public sector. The role involves identifying opportunities in government agencies, managing complex RFP processes, and building strategic relationships with high-level officials. Candidates should have extensive experience in SaaS enterprise sales and government procurement.

Account Executive

Account Executive, Public Sector

 is the world’s leading enterprise content management platform. We help the world’s largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress.

As one of the fastest growing areas of Automattic, VIP presents a unique opportunity for experienced Account Executives to help take us to the next level. We're looking for AEs who are passionate about what WordPress can do for our existing customers.

Your style is to listen and learn from prospects, positioning VIP as the best Content Management System for the Global 2000. You don’t sit and wait for leads to come to you. Instead, you research the market, identify opportunities within specific verticals, and design a sales strategy that is both high-touch and creative, thereby helping to create the best possible positioning to develop new business for WordPress and VIP.

You’ll be closely working with SDRs as well as have full leverage of our Marketing teams to create compelling outreach and content, but you’ll be generating your own leads alongside that.

You view enterprise customers and their messages as important parts of the web, and you can see how WordPress VIP and Automattic can help them along their journeys. You pride yourself in establishing long-term relationships and doing what’s best for the customer. You enjoy telling stories, doing demos, and giving “the pitch,” and are comfortable talking to CMO’s and CTO’s.

Drive significant revenue growth by securing new enterprise clients and expanding existing accounts.

Establish and nurture strategic C-level relationships that position VIP as a critical business partner.

Successfully manage both transactional deals and large multimillion-dollar opportunities.

Maintain accurate sales forecasts and pipeline information, and drive strategic improvement of forecasting processes.

Develop and execute innovative, vertical-specific sales strategies that accelerate market penetration.

Actively engage in pipeline generation activities, including regular outbound prospecting.

Enhance the product offering by providing valuable customer insights to inform the VIP roadmap.

Elevate WordPress VIP's brand and reputation in the enterprise CMS space through high-impact engagements.

Strong understanding of enterprise software, IT landscapes, and content management systems.

Proven experience in solutions-based selling and closing enterprise-level deals.

Comfortable working with executive-level prospects, negotiating terms, and reviewing contracts.

This role requires you to have a deep understanding of the technology and platforms that we run, and be able to communicate effectively with different stakeholders such as engineers and content creators. Moderate travel is required as well.

Remote (East Coast of United States/Canada)

 - Please note that salary ranges are global, regardless of location, and we pay in local currency.

Automattic is seeking an experienced Account Executive for WordPress VIP to drive revenue growth by securing new enterprise clients and expanding existing accounts. This remote role involves managing multimillion-dollar opportunities, establishing C-level relationships, and executing vertical-specific sales strategies within the SaaS and CMS space.

Account Executive, WordPress VIP

, is the world's leading agile content management platform. Our suite of open solutions and services brings the ease and agility of 

 to the heart of the world’s largest enterprises. Our large and growing ecosystem of technologies, services, and integrations is designed to bring the freedom and power of open source to our customers, which include Meta, CNN, Salesforce, and hundreds more.

The Customer Success Engineer role is responsible for providing advanced technical support and consultation to our enterprise customers. In this customer-facing role, you will handle complex technical challenges, provide architectural guidance, and solve mission-critical problems with customer deployments and applications. You’ll work primarily through Zendesk tickets, while also participating in customer calls, to advance longer-term technical initiatives and build trusted customer relationships.

You’ll serve as a technical resource for both customers and internal teams, bridging support and specialized engineering functions during high-impact situations. Support is provided 24/7, so scheduled weekday and weekend shifts, as well as some holiday and evening availability, will be a requirement. Our customers are global and rely on our team to provide expedient support at any time of day.

You are an engineer who thrives on solving real-world problems. You may have a background in full-stack development, enterprise support, or media technology, and you’re ready to apply your technical skills directly with a wide spectrum of interesting global customers.

You never stop learning. You have a willingness to rapidly learn new technologies, and are excited by the challenge of debugging complex, unfamiliar applications.

You are curious and love to get to the root cause of an issue. You’re not satisfied with surface-level fixes and are driven to solve problems not once, but twice: fixing the immediate issue, and preventing it from happening again.

You have excellent written English and can effectively communicate technical concepts to customers and colleagues, sometimes under stressful circumstances. 

You like actively solving problems. You are excited by engaging regularly in deep, collaborative problem-solving, and motivated by what you learn along the way.

You are obsessed with helping others succeed, and love working directly with customers. Experience in an enterprise support environment is highly valued.

 with a solid understanding of the underlying codebase, themes, plugins, block editor, e-commerce, WP-CLI, hooks and filters, imports, and other advanced WordPress concepts.

Proficient in reading, writing, and troubleshooting code 

in multiple languages, including HTML, CSS, PHP, and JavaScript.

 including REST APIs, HTTP, DNS, domain management, reverse proxy, and version control (primarily Git, also SVN).

Experience with software engineering practices,

 including coding standards, team coding practices, source control, build processes, testing methodologies, and cloud infrastructures.

Advanced understanding of scalability, performance, and security issues

Proficiency with monitoring and debugging tools

 Candidates must be based in the United States and undergo background checks as required, and hold United States citizenship.

, so frequent and clear written communication is crucial. You must be able to explain complex technical issues in accessible ways.

 Self-starters who love taking initiative and seeing things through to completion do well on our teams.

 You can take complex problems and break them down into manageable pieces with elegant solutions.

Providing high-quality technical support and consultation through Zendesk tickets and customer calls.

Handling complex and urgent customer situations, including incident response and escalations.

In-depth debugging that requires close examination of logs, analysis of customer codebases, and collaboration with engineering teams.

Providing architectural guidance to customers on WordPress implementations.

Building and updating internal and customer-facing documentation.

Contributing to the continuous improvement of our platform, processes, and customer experience.

Support is provided 24/7, so scheduled weekday and weekend shifts, as well as some holiday and evening availability, will be a requirement.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.


 To see a full list of benefits by country, consult our 

Work Authorization Required

Background Check Required

Work Conditions

Customer Success Engineer at Automattic for the WordPress VIP division. This role provides advanced technical support and architectural guidance to enterprise customers, focusing on debugging complex WordPress implementations. Key technologies include PHP, JavaScript, and REST APIs, with communication primarily handled via Zendesk.

Happiness Engineering

Customer Success Engineer, VIP

—the global leader in publishing, messaging, and commerce software—is building the operating system for the open web. Our goal is to democratize publishing, messaging, and commerce so that anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or where they live in the world. With a strong commitment to open source, we have deep roots in WordPress, the platform that powers our business and 43% of the web.

In a fast-paced, complex market, we own a diverse set of assets, deploy numerous business models, and offer scalability from B2C to SMB and Enterprise customers. Our brands include ecommerce and fintech (WooCommerce), Enterprise SaaS (WordPress VIP), and infrastructure hosting, spanning customer segments that include SMB, online merchants, enterprise, government, and even consumer. In our incubator, we also support a broad set of new business start-ups that currently incorporate messaging, ads, and social media.

The co-founder of WordPress and CEO of Automattic, 

, is driving a growth and expansion strategy that is still in its early days, with a massive addressable market and exceptional upside. Today, we manage the internet properties for renowned organizations such as Salesforce, Porsche, Meta, Disney, and NASA. Over four million online stores run on 

, which accounts for 34% of all online stores globally, and more than 1 billion people use our products each month. Automattic has established itself as a pivotal player in the digital landscape.

We’re a remote-based company with 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Unlike many companies, we are and will always be 100% remote (we call it 

). This means that you can work from anywhere in the world, in any time zone, leveraging collaboration tools and asynchronous communication.

Automattic’s story would not be complete without mentioning our focus on mergers and acquisitions. Over the past 17 years, we’ve acquired 35 companies, including WooCommerce, 

, our multi-channel messaging plays. These acquisitions now represent some of Automattic’s largest business units and growth drivers.

Our company is backed by some of the world’s most respected investors, spanning mutual funds, venture capital, sovereign wealth, and strategics. These include 

Our Board includes Sue Decker, who also serves on the boards of Berkshire Hathaway, Costco, and Vox Media, and Ann Dunwoody, the first female four-star general in the US Army, who also serves as a Trustee for Fidelity Investments. Automattic is profitable, generates positive cash flow, and aggressively invests in future growth. It’s a great place to build a career, learn, and contribute!

Built on WordPress, WooCommerce is the leading open-source commerce platform, powering over four million online stores and accounting for 34% of all online stores globally. WooCommerce enables anyone to easily create a physical or digital store, and sell anything from products, to subscriptions, to services, or virtually anything else, and reach customers around the world. As an open platform, WooCommerce is the most flexible, customizable ecommerce platform available, and we foster an ecosystem of developers and creators who build custom solutions, pushing the boundaries of what’s possible. We believe in democratizing commerce—and we are hard at work making WooCommerce available to as many people and businesses as possible.

Strategic partnerships are a key growth engine for WooCommerce and one of the most impactful areas within Automattic. Our strategic partnerships are fundamental to enabling merchant success across every stage of their journey. We collaborate with best-in-class global technology partners across key categories to extend the power and flexibility of our platform. These include marketing and customer engagement tools like Klaviyo, Mailchimp, and Trustpilot; logistics and fulfillment providers like UPS, FedEx, and ShipStation; and advertising platforms like Google, Meta, TikTok, and Pinterest that help merchants acquire and grow their customer base. To simplify financial operations, we also integrate with leading payment solutions like Stripe, PayPal, and Square, as well as tax and accounting platforms such as QuickBooks, Xero, TaxJar, and Avalara. These partnerships are core to our open source approach, giving merchants the power to customize their stores with trusted, scalable solutions built for growth.

WooCommerce is seeking a highly driven and strategic individual to join our Strategic Partnerships team. In this role, you’ll play a key part in identifying and developing high-impact partnerships that align with WooCommerce’s long-term vision. Your work will help drive revenue, broaden our ecosystem, and create meaningful value for our merchants and partners.



Support WooCommerce’s leadership in developing and implementing a comprehensive Partner Program that is competitive and attractive to partners, and aligned with market and business needs.

Identify and assess strategic partnerships that increase the adoption of Woo, generate revenue, and strengthen our product offering.

Negotiate comprehensive agreements across multiple categories with potential partners and renewals/expansions for existing partners.

Establish, nurture, and mature relationships with existing and new key partners (Fortune 100 companies) to drive mutual growth and success.

Monitor and optimize program performance, using analytics to identify trends, opportunities, and risks within the partner ecosystem.

Design processes that enable the team to scale, from standardizing common deals to implementing reporting on metrics that track the progress against our goals.



8+ years of experience in strategic partnerships, business development, or related roles within the ecommerce, SaaS, or fintech sectors.

Experience in consumer, SMB, and mid-market business models, preferably with knowledge of advertising, social media, ecommerce, analytics, and Martech stacks.

Experience working cross-functionally with legal, engineering, and marketing teams.

Proven track record of building and scaling partnerships that drive revenue and customer value.

Strong negotiation skills and experience managing complex partnership agreements.

Comfortable with ambiguity, open to feedback, and willing to challenge conventions while taking thoughtful risks. "Embraces collaboration, challenges the status quo, takes calculated risks, and adapts well to ambiguity, with a strong receptiveness to feedback.

Experience with mergers, acquisitions, and investments is beneficial.

Salary range: $105,000 - $215,000 USD.  

Automattic is seeking a Director of Strategic Partnerships for WooCommerce to identify and develop high-impact partnerships that drive revenue and ecosystem growth. The role involves negotiating complex agreements and implementing a comprehensive Partner Program. Candidates require 8+ years of experience in ecommerce, SaaS, or fintech sectors.

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