Airtable enables any team to create apps on top of shared data and power their most critical and unique workflows. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps PlatformTM to connect their people and data and achieve their most important goals. Founded in 2013 and headquartered in San Francisco, Airtable ranks #6 on the Forbes Cloud 100 and has raised $1.36 billion to date.

Airtable

Equity / Stock Options

Bonus

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

We're hiring a Senior Manager to use marketing operations as a lever to change what's possible, combining agent-native systems, rigorous pipeline intelligence, and disciplined execution to make an agile marketing org run like it's twice the size. You'll stand up and drive Marketing's Agent Center of Excellence, manage the ICs who run our MarTech, Marketing Ops, and Airtable campaign-management systems, and own the highest-stakes work that doesn't fit neatly inside any one function. You'll do it as a player-coach: building and shipping agents yourself, guiding the people who do, and operating with broad visibility across the org and a direct line to the VP of Marketing.

Own Marketing's Agent Center of Excellence.

 Drive the marketing team's agent and agentic-workflow strategy end-to-end, from tool evaluation and use-case prioritization to agent development, maintenance, and adoption.

 (on Airtable, Hyperagent, Claude, and others) with business owners to automate high-volume, repeatable marketing work.

Maintain the agent fleet as living infrastructure.

 Treat the agents and skills the marketing team already relies on as production systems: named owners, versioning, and measurable output.

 and create the framework for how the team evaluates, adopts, and governs AI responsibly.

Raise the AI-fluency floor across all of marketing.

 Separate what's genuinely useful from hype and give the team a clear point of view on where to invest attention.

Manage the ICs who own MarTech, Marketing Ops, and Airtable campaign management.

 Set direction, grow their agent-engineering capability, and stay hands-on-keyboard yourself.

Evolve MOPs into a system that uses AI agents and automation

 to support predictable pipeline and clean lead management.

Drive Airtable MarketingCentral's evolution

 into an intelligent ops layer and source of truth for how campaigns are briefed, scoped, prioritized, and handed off.

 what you use, why, and how it connects, with a bias toward consolidation and AI-native tooling.

Own the highest-priority cross-functional initiatives

 — the ones that need someone with full context on marketing strategy, operations, and data to drive to a clean outcome.

You've personally built and shipped AI agents or automated workflows, not just evaluated tools. You've used LLMs to change how you work.

You come from marketing and know the engine: demand gen, lifecycle, campaign and lead ops, and the martech that runs them (Marketo, Salesforce, or equivalent).

You're technical and data-savvy: comfortable in SQL and data models, reasoning about APIs and integrations, and light scripting — enough to build, debug, and architect systems, not just spec them.

You've led MOPs or RevOps at a B2B SaaS company as a strategic function and pushed it past campaign support.

You've made data legible to executives by building the narrative, not just reporting the numbers.

You've managed technical ICs and know how to create direction for people whose work is hard to scope.

You see AI adoption as a systems problem. You build the infrastructure and workflows that make AI useful across a team, not just training decks that explain it.

You thrive in ambiguous, fast-moving environments where the scope expands with what you can build.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your 

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our 

 and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out 

For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:

For all other work locations (including remote), the base salary range for this role is:

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Senior Level

People Management

Experience

SaaS

Airtable is seeking a Senior Manager of Marketing AI Operations to lead the Marketing Agent Center of Excellence. The role involves designing AI agents and automated workflows using LLMs, SQL, and MarTech tools like Marketo and Salesforce to optimize pipeline intelligence and marketing operations. The successful candidate will act as a player-coach, managing technical ICs while remaining hands-on in building AI-native systems.

Demand Generation

San Francisco, CA; New York, NY; Austin, TX; Remote - US

Austin

New York

Remote - US

San Francisco

Senior Manager, Marketing AI Operations

Full Time

We're looking for a Community Program Manager to help scale and evolve Airtable's customer community programs. This role sits within the Digital Programs team, which brings together Community, Education, and AI Programs to help customers learn, adopt, and succeed with Airtable.

You'll help grow Airtable Community into a strategic driver of customer engagement and meaningful AI adoption by building programs, systems, and experiences that connect customers with one another and accelerate learning. Key areas of focus include scaling our user group program (Airtable Builder Crews), expanding community engagement initiatives, and strengthening the operational foundation that supports a growing portfolio of community programs.

Airtable Community is more than a place for customers to connect—it's a strategic lever for driving product adoption. Our north star is increasing AI feature adoption and AI weekly active users (AI WAUs), and this role will help design and scale the programs that move customers from AI curiosity to AI proficiency.

We're looking for someone who is equal parts program manager, community builder, and operator—someone who thrives in ambiguity, embraces experimentation, and can turn ideas into scalable programs with measurable impact.

Scale Airtable Builder Crews (User Groups)

Help expand Airtable's Builder Crews program as we grow from primarily virtual engagement to community-led, in-person experiences.

Recruiting, onboarding, and supporting Builder Crew leaders.

Developing playbooks, templates, and operational processes for local events.

Partnering with internal teams on event promotion, measurement, and follow-up.

Creating scalable systems that enable community leaders to independently run successful programs.

Identifying opportunities to launch new regional, industry, or persona-based Builder Crews.

Help create meaningful opportunities for customers to learn from one another and deepen their relationship with Airtable.

Supporting engagement initiatives across Airtable Community and social channels.

Expanding Airtable's presence and participation on Reddit and other community platforms.

Identifying and amplifying customer success stories, best practices, and AI use cases.

Developing campaigns and programs that encourage participation, knowledge sharing, and advocacy.

Monitoring community health metrics and recommending improvements.

Build the operational foundation needed to support a growing portfolio of programs.

Managing program operations, documentation, reporting, and workflows.

Maintaining community systems, tools, dashboards, and processes.

Supporting program launches, communications, and cross-functional initiatives.

Identifying opportunities to automate manual work and improve operational efficiency.

Creating scalable frameworks that enable the Community team to grow without adding complexity.

3–7+ years of experience in community management, customer programs, customer education, operations, or related fields.

Demonstrated experience building and scaling community programs, such as user groups, ambassador programs, advocacy initiatives, or community-led events.

An AI-native operator mindset and proven track record of using AI to plan, create, analyze, automate, and execute work. You should be able to articulate how AI has improved your productivity, quality, throughput, or business outcomes.

Strong program management and operational skills, including the ability to manage multiple initiatives simultaneously, build scalable processes, and drive projects from concept through execution.

Strong written communication and community engagement skills, with the ability to create experiences that foster participation, learning, and customer advocacy.

Comfortable working cross-functionally with Product, Marketing, Customer Success, Education, and other stakeholders.

Analytical and data-driven, with experience measuring program performance and using insights to guide decisions and investments.

Experience supporting Reddit communities, social engagement programs, or community growth initiatives on third-party platforms.

Familiarity with SaaS customer success, customer education, product adoption, or customer lifecycle programs.

Experience using Airtable; experience designing and building apps in Airtable is a strong plus.

Passion for AI, automation, and helping customers adopt new ways of working.

Comfortability with a flexible schedule (we have international events that will sometimes need support).

Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience.

For all work locations including remote, the hourly rate for this role is:

Airtable is seeking a Community Program Manager for a 12-month contract role to scale and evolve its customer community programs. The role focuses on expanding the Builder Crews user group program, driving AI feature adoption, and improving community operations. Key requirements include experience in community management, program operations, and proficiency with Airtable and AI tools.

Product Marketing

Program Manager, Community (Contract)

Contract

Airtable's Sales Strategy & Planning team operates as the analytical backbone of the sales organization — building the reporting infrastructure, operational frameworks, and strategic insights that sales leaders rely on to make decisions. We are looking for a Manager, Sales Strategy & Planning to join this team as a versatile strategist and analyst who can plug into the highest-priority work across the sales org at any given time. You will build and maintain sources of truth, generate actionable insights from complex data, and support the planning processes that drive how Airtable scales revenue.

This role sits at the intersection of strategy, analytics, and AI fluency. You take an idea from concept to action to results: framing the problem, building the analysis, and turning it into a clear action plan that leaders execute against. The best fit moves between a forecast model, a leadership read-out, and an AI-assisted workflow in the same afternoon

Own reporting infrastructure that sales leaders depend on to run the business. Build, maintain, and improve dashboards, data models, and recurring deliverables that serve as sources of truth across the sales org.

Generate insights from pipeline, forecast, productivity, and revenue data. Synthesize findings into clear, actionable narratives for sales leadership — not just the numbers, but what they mean and what to do about them.

Support the sales planning cycle end to end, including capacity modeling, territory design, quota allocation, and GTM strategy development.

Drive the forecasting operating rhythm. Triangulate forecast calls with data and analytics, identify risks and upside, and help leadership sharpen accuracy over time.

Apply AI tools and workflows to accelerate analysis, automate reporting, and surface insights that would be impractical to produce manually. Evaluate where AI adds real leverage and where it does not.

Take ambiguous, high-priority requests from across the sales org and turn them into structured plans with clear deliverables. Flex across workstreams rather than operating in a single lane.

Partner with cross-functional teams — Finance, Marketing, Product, and Revenue Operations — to align on shared metrics, planning inputs, and strategic priorities.

You have 5–7 years of experience in sales strategy, revenue operations, sales operations, or a related analytical function within a high-growth SaaS or technology company. Equivalent experience in strategy consulting or investment banking with a tech/SaaS focus also qualifies.

You understand how a sales org works at a foundational level — pipeline mechanics, forecasting methodologies, territory design, and core GTM metrics are concepts you can operate on immediately, not ones you need to learn on the job.

You are deeply analytical. You can build models, interrogate data, and draw conclusions that hold up under scrutiny. You bring rigor and precision to everything from ad hoc analysis to recurring business reporting.

You are fluent in AI as a working tool. You use AI assistants, prompting techniques, and agent-based workflows in your day-to-day work — not experimentally, but as a core part of how you operate. You can evaluate when AI accelerates a workflow and when it does not.

You are a strong communicator who can translate complex analysis into clear, concise narratives for senior leaders. You present findings with confidence and adjust your message for the audience.

You operate with a builder mindset. You are energized by standing up new processes, improving existing ones, and creating structure where none exists.

You thrive in ambiguity. When you receive an unclear prompt, you turn it into a structured plan of action and move forward without waiting for perfect information.

You are deeply collaborative. You build trust quickly across functions and levels, and you seek out the context you need rather than waiting for it to come to you.

Advanced proficiency in Google Sheets or Excel, including complex financial modeling, pivot tables, and formula-driven analysis.

Working knowledge of CRM systems, preferably Salesforce.

Experience with BI tools such as Looker, Omni or Tableau, or proficiency in SQL (preferred).

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your 

Mid Level

AI Proficiency

Airtable is seeking a Manager of Sales Strategy & Planning to serve as the analytical backbone of the sales organization. The role involves building reporting infrastructure, generating actionable insights from revenue data, and supporting GTM planning cycles. Key requirements include proficiency in financial modeling, Salesforce, and the application of AI tools to automate workflows.

Revenue Operations

Manager, Sales Strategy & Planning 

As the Director of AI Transformation & Customer Success, you will lead Airtable's global High Touch Customer Success (HTCS) organization, responsible for helping our largest and most strategic customers realize measurable business outcomes through the adoption of Airtable and AI-powered workflows. 

This leader will redefine the traditional Customer Success model by shifting the focus from relationship management to transformation leadership. Your team of High Touch Customer Success Managers (HTCSMs) will serve as trusted advisors to customer executives, helping organizations modernize how work gets done, accelerate AI adoption, establish governance and Centers of Excellence, and drive enterprise wide value realization. 

Reporting directly to the Chief Customer Officer, you will play a critical role in shaping Airtable's customer engagement strategy, developing scalable transformation methodologies, and driving retention, expansion, and long-term customer success.

Recruit, develop, and lead a world-class team of High Touch Customer Success Managers. 

Establish clear operating rhythms, performance standards, and career development paths. 

Foster a culture of customer obsession, accountability, technical curiosity, and business impact. 

Coach leaders and HTCSMs to engage effectively with executive stakeholders and drive strategic outcomes. 

Define and operationalize Airtable's enterprise transformation methodology. 

Guide customers through AI adoption, workflow modernization, governance design, and operating model evolution. 

Partner with customer executives to align Airtable initiatives with strategic business objectives. 

Help customers build sustainable adoption programs, Centers of Excellence, and scalable deployment models. 

Own key metrics including retention, adoption, expansion influence, customer health, and value realization. 

Ensure customers achieve measurable outcomes that support long-term partnership growth. 

Identify risks early and drive proactive mitigation strategies. 

Partner closely with Renewals, Support, Professional Services, Product, and Sales to deliver a seamless customer experience. 

Shape Airtable's Customer Success Strategy 

Evolve the role of Customer Success to meet the changing needs of AI-enabled enterprises. 

Develop repeatable playbooks for executive engagement, AI transformation, and customer maturity progression.

Partner with Product and Engineering to bring customer insights into roadmap prioritization.

Influence company strategy by representing the voice of the customer at the executive level. 

Elevate the High Touch Customer Success organization from a traditional success model to a transformation-led engagement model.

Increase customer adoption and measurable business outcomes across the enterprise portfolio.

Strengthen retention and expansion performance through improved value realization.

Build scalable transformation playbooks that can be replicated across the customer base.

Help define the future of Customer Success in the AI era.

A strategic, customer-obsessed leader with 12+ years driving transformation, change, and organizational adoption, or leading customer success and post-sales, in complex, high-growth environments.

Experience building and leading large teams that serve a wide range of customers and stakeholders, ideally across multiple regions and cultures.

An AI adopter and champion who knows where to embed AI and automation to drive efficiency, and who can guide customers through their own AI journeys.

Skilled at building and developing teams who act as strategic advisors and technically capable partners, guiding transformational journeys for the business and its customers.

Data-driven, with strong operational rigor and systems thinking to scale processes and measure success by customer outcomes.

Comfortable engaging senior leaders internally and externally, acting as a trusted advisor and advocate for customer needs.

A magnetic leader who attracts, develops, and retains top talent while fostering a culture of excellence, curiosity, and collaboration.

For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is:

For all other work locations (including remote), the on-target earnings range for this role is:

Stakeholder Management

Airtable is seeking a Director of AI Transformation & Customer Success to lead the global High Touch Customer Success organization. The role focuses on driving AI adoption and measurable business outcomes for strategic enterprise customers by shifting from relationship management to transformation leadership. Key responsibilities include developing scalable transformation methodologies and managing executive-level stakeholder relationships.

Customer Success & Services

Director, AI Transformation & Customer Success

Work isn't being replaced. It's being redesigned. Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens.

The Delivery Consultant turns a solution vision into systems that achieve outcomes. You build the systems: interfaces, automations, data models, integrations, and you run the customer sessions that close the gap between how the work was designed and how it actually gets done. The two are inseparable: what you learn in the room changes what you build, and what you build is how you earn the room's trust. You work directly with the operators and builders whose jobs are changing. Your judgment about when to evolve the design and when to hold the vision is what determines whether a system achieves what it was designed to do. Getting there requires more than technical skill. You help customers see past what's familiar to what will actually work, present trade-offs with enough clarity and conviction that they can make real decisions, and keep them focused on what matters when everything around them is in motion. Depending on the engagement, you may contribute to solution design, own delivery coordination, or build within a larger team.

Run recurring customer sessions with the operators and builders who will live in the system, surfacing the ground-level realities that change what gets built and how.

Build the interfaces, field agents, automations, data models, and integrations that translate a solution vision into working systems.

Make the calls that close the gap between designed and real: when user feedback signals a design issue, bring the solution, not just the flag.

Build efficiently with AI and reinvest the saved time in customer engagement; customer-facing time is actively measured and valued on this team.

QA your own work against how users will actually behave, not just whether automations fire correctly.

Create reusable build patterns that extend impact beyond individual engagements.

Achieve full Airtable platform proficiency within 90 days; advanced work across interfaces, automations, data modeling, and integrations is the baseline expectation.

AI is embedded in how you build, not something you reach for on select tasks. You use it across every phase of delivery: designing, building, testing, documenting. You can name exactly which tasks you've offloaded to AI, how much time it frees, and where your judgment is what AI can't replace.

3–5 years in a client-facing delivery or implementation role, with direct accountability for whether systems work in practice, not just whether they shipped.

Hands-on technical depth: you have built complex systems with forms, automations, integrations, and data models, and you understand the tradeoffs at each layer.

You communicate across the room, equally fluent with C-level sponsors, technical stakeholders, and the business SMEs whose daily work is changing. You know what each audience needs to hear and how to earn their trust.

You read the question behind the question. Customer requests often reflect what's comfortable, not what's needed. You surface the real constraint, present trade-offs persuasively, and are direct enough to redirect a customer toward what will work when they're defaulting to what they know.

You can read whether "this won't work" is a design problem or a change management problem, and you handle both.

You hold yourself to outcomes, not delivery.

You have mastered a complex platform quickly before and can do it again within 90 days.

Proven ability to work collaboratively with Product, Engineering, and Sales to drive outcomes and ensure cross-functional alignment.

Airtable is seeking a Delivery Consultant to translate solution visions into functional systems using interfaces, automations, and data models. The role involves running customer sessions, implementing AI-driven workflows, and managing technical delivery for enterprise clients. Candidates must demonstrate platform proficiency and strong stakeholder management skills.

New York, NY; Remote - US

Delivery Consultant

Airtable is seeking a Delivery Consultant to translate solution visions into working systems using interfaces, automations, and data models. The role involves running customer sessions, implementing AI-driven workflows, and managing stakeholders to ensure successful platform adoption. Key focus areas include technical delivery, change management, and Airtable platform proficiency.

San Francisco, CA; Austin, TX; Remote - US

Delivery Consultant- West Coast

Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens.

The Senior Solutions Architect leads it. You hear a customer describe their problem and see the organizational design question underneath it. You bring a point of view early, design solutions that hold through delivery, and stay accountable for outcomes, not just recommendations. Depending on the engagement, you may own solution design, contribute to the build, lead delivery coordination, or all three.

Push to recommendations faster. Within the first engagements you are shaping direction and identifying where business processes need to change, not just mapping requirements. Enhanced handoffs and early POVs are how we create value at enterprise scale.

Recommend changes beyond the platform when the engagement calls for it: process redesign, workflow ownership, how work moves between teams and between humans and agents.

Design end-to-end solutions that translate existing enterprise workflows into architectures where humans and agents operate together.

Identify where agentic workflows create real leverage and design the handoffs that make them reliable in production.

Navigate organizational complexity: build coalitions, manage stakeholders with competing priorities, and find the internal champions who sustain momentum.

Create reusable solution patterns and reference architectures that extend impact beyond individual engagements.

Stay involved through delivery. Adapt the design as customer reality evolves. Hold accountability for what gets built.

AI is embedded in how you work, not something you reach for on select tasks. You use AI tools to compress your own output: generating solution blueprints, structuring discovery, drafting documentation, prototyping automation logic. You have designed agentic workflows in practice, making decisions about model selection, prompt architecture, human-in-the-loop checkpoints, and where AI should not be trusted without oversight. You walk into a customer engagement and immediately identify where agentic systems create leverage versus where they introduce risk the customer isn't ready to manage.

You have a business process transformation background. You have led engagements where the deliverable was a change in how an organization operates, not just a software deployment.

7+ years in client-facing delivery, consulting, or enterprise transformation, with a track record of leading complex engagements at VP and C-suite level.

Professional services or management consulting background. You know what it means to deliver to a statement of work and be accountable for outcomes.

You communicate across the full room: C-level sponsors, technical stakeholders, and the business SMEs whose daily work is changing. You know what each audience needs to hear and how to earn their trust.

You hear what a customer is not saying as clearly as what they are, and you bring a point of view on what they should do, not just what the options are.

Enterprise scale: thousands of users, multi-business unit complexity, compliance and security requirements that shape what can be built and when.

Airtable is seeking a Senior Solutions Architect to lead business process transformations and design agentic workflows for enterprise clients. The role focuses on creating end-to-end architectures that integrate humans and AI agents to optimize critical business processes. Key responsibilities include stakeholder management at the C-suite level and delivering scalable solution patterns.

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